Christina Sazue
El Paso
Summary
Compassionate and dedicated healthcare professional with extensive experience. Skilled in vital signs monitoring and patient care, I excel in fostering patient independence while ensuring comfort and safety. My strong communication skills enhance teamwork and patient satisfaction, making me a valuable asset in any medical environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
HUC/CNA
El Paso Childrens Hospital
11.2023 - 11.2024
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
HUC/CNA
University Medical Center, UMC
11.2020 - 02.2023
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted patients with daily living activities, promoting independence and dignity.
PBX Operator
Hospitals of Providence Transmountain
12.2016 - 10.2020
- Maintained a high level of professionalism while assisting callers in various situations, including emergencies and complaints.
- Trained and mentored new PBX operations employees.
- Enhanced communication between departments by promptly transferring calls and providing accurate information.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Handled sensitive information discreetly when dealing with confidential calls or messages within the organization.
- Collaborated with front desk personnel to ensure timely responses to guest inquiries or requests for assistance.
- Responded to customer inquiries with patience and positivity to establish excellent first impression.
- Streamlined call processing time with the effective usage of PBX software and hardware systems.
- Updated staff directories regularly, guaranteeing accurate contact information for efficient call transfers.
Education
No Degree - Associates
El Paso Community College
El Paso, TXNursing Assistant - Nursing Assistant
Cultural Technical College
El Paso, TX12-2020
Medical Assistant Completion Course - Medical Assistant
Southwest University
El Paso, TX06-2009
Basics
JM Hanks High School
El Paso, TX05-2001
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Operating switchboards
- Telephone operations
- Answering questions
- Strong telephone etiquette
- Work prioritization
- Call monitoring
- Excellent verbal communication skills
- Call routing
Certification
- CNA - Certified Nurse Assistant
Languages
Spanish
Professional Working
English
Full Professional
Timeline
HUC/CNA
El Paso Childrens Hospital
11.2023 - 11.2024
HUC/CNA
University Medical Center, UMC
11.2020 - 02.2023
PBX Operator
Hospitals of Providence Transmountain
12.2016 - 10.2020
No Degree - Associates
El Paso Community College
Nursing Assistant - Nursing Assistant
Cultural Technical College
Medical Assistant Completion Course - Medical Assistant
Southwest University
Basics
JM Hanks High School
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