Christina S. Casul
Jacksonville,FL
Summary
Dedicated and motivated insurance professional with over 16 years of experience in property and casualty insurance, seeking a challenging role in a forward-thinking organization that values expertise, customer service, and cross-selling strategies.
Overview
10
10
years of professional experience
Work History
Commercial Lines Account Manager
Renegade Insurance
10.2024 - Current
- Manage commercial insurance accounts, ensuring comprehensive coverage for business clients across various industries.
- Provide tailored risk management solutions, addressing client needs and maintaining long-term relationships.
- Facilitate quoting, binding, and servicing policies, ensuring compliance with underwriting guidelines.
- Actively identify and pursue opportunities to cross-sell additional lines of business.
- Address client inquiries, policy changes, and claims issues promptly and effectively.
- Manage 1,349 accounts annually in FL, GA, SC & TX market with territory size of $2,860,282 in premium.
- Develop and maintain client base resulting in 87% portfolio retention.
Producer / Account Manager
State Insurance Agency
01.2020 - 09.2024
- Managed and wrote insurance policies across multiple lines, including Homeowners, Dwelling, Renters, Flood, Personal Umbrella, Jewelry, Personal Auto, Commercial Auto, Commercial General Liability, Inland Marine, and BOPs
- Delivered accurate insurance quotes and facilitated seamless sales transactions
- Provided comprehensive client support, addressing payments, inquiries, and policy-related concerns
- Responded promptly to underwriting requests, ensuring timely processing
- Cross-sold additional policies to enhance client coverage and build customer loyalty
- Remote
Producer
Brightway Insurance
01.2019 - 01.2020
- Specialized in generating new business across various insurance products such as Homeowners, Condo, Dwelling, Renters, Flood, Personal Umbrella, Jewelry, Personal Auto, Commercial Auto, Commercial General Liability, Inland Marine, and BOPs
- Conducted detailed quoting and sales processes to meet client needs
- Maintained high levels of customer service and satisfaction, managing payments and inquiries effectively
- Collaborated with underwriting teams to fulfill requests in a timely manner
- Developed cross-selling strategies to deepen relationships and expand client portfolios
Producer
Florida Sun Insurance
01.2018 - 01.2019
- Secured new business for a broad range of insurance products, including Homeowners, Condo, Dwelling, Renters, Flood, Personal Umbrella, Jewelry, Personal Auto, Commercial Auto, Commercial General Liability, Inland Marine, and BOPs
- Provided accurate quotes and facilitated smooth sales transactions
- Delivered outstanding client service by managing payments and resolving inquiries
- Efficiently handled all underwriting requests to ensure policy accuracy
- Engaged in cross-selling strategies to enhance client retention and business growth
Producer / Account Manager
State Insurance Agency
01.2015 - 01.2018
- Wrote new policies for diverse insurance products including Homeowners, Condo, Dwelling, Renters, Flood, Personal Umbrella, Jewelry, Personal Auto, Commercial Auto, Commercial General Liability, Inland Marine, and BOPs
- Delivered comprehensive quoting and sales processes with a focus on customer satisfaction
- Managed underwriting requests and addressed all client needs in a timely manner
- Successfully implemented cross-selling techniques to increase customer loyalty and broaden coverage
Education
Skills
- Insurance License:2-20 Property and Casualty License FL, GA, SC & TX
- Systems Proficiency: Quote Rush, QQ Catalyst, QQ Evolution, Applied Rater, AMS360, Salesforce
Timeline
Commercial Lines Account Manager
Renegade Insurance
10.2024 - Current
Producer / Account Manager
State Insurance Agency
01.2020 - 09.2024
Producer
Brightway Insurance
01.2019 - 01.2020
Producer
Florida Sun Insurance
01.2018 - 01.2019
Producer / Account Manager
State Insurance Agency
01.2015 - 01.2018
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