Christina Sears
Vista
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs. Responsible Property Manager committed to ensuring safe and comfortable environment for residents as well as advocating for needs of building board.
Experienced with managing and coordinating complex schedules in fast-paced environment. Utilizes strong organizational skills to ensure efficient scheduling and minimize conflicts. Track record of adapting to changing needs and maintaining effective communication with team members.
Diligent Scheduling Coordinator with background in coordinating schedules and ensuring smooth operations. Successfully streamlined scheduling processes, enhancing overall efficiency and productivity. Demonstrated strong organizational and communication skills to manage complex schedules and adapt to changing priorities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Scheduling Coordinator
Home Instead
03.2024 - Current
- Schedule caregivers, payroll, manage schedule, hire and interview
- Outsource, billing, invoices
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
- Optimized workflow by prioritizing tasks based on urgency and aligning staff assignments accordingly.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Fostered a positive work environment by addressing employee schedule concerns in a timely manner and with empathy.
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
- Reduced employee overtime costs by closely monitoring work hours and strategically adjusting schedules as needed.
- Streamlined communication between departments for improved schedule adherence and reduced conflicts.
Human Resources Staffing Coordinator
1 Heart Caregiver Services
01.2021 - 02.2024
- Handled employee relations matters professionally, adhering to legal guidelines and company policies at all times.
- Maintained compliance with federal regulations by staying current on employment laws affecting human resources practices.
- Collaborated with department managers to assess staffing needs, identifying gaps, and creating strategic plans to address them.
- Enhanced employee retention by implementing effective onboarding processes and providing ongoing support.
- Managed and maintained confidential employee records, ensuring accuracy and compliance with relevant laws.
- Streamlined recruiting efforts for increased efficiency, resulting in more qualified candidates being interviewed.
- Assisted in the development of employee recognition programs to incentivize strong performance and boost morale.
- Reduced time-to-hire by refining job descriptions, screening applicants, and conducting thorough interviews.
Leasing Consultant
NSD Property Management
08.2021 - 08.2023
- Greeted clients, showed apartments and prepared leases
- Verified tenant incomes and other information before accepting lease applications
- Helped clients find leases to suit needs such as handicapped access, pet-friendly locations and one-story configurations
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts
- Marketed diverse properties to prospective clients and consistently exceeded target closing rates
- Responded to requests and scheduled appointments for property showings
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements
- Collected rent and tracked resident payments and information in computer system
- Distributed and followed up on tenant renewal notices
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution
- Resolved conflicts between tenants regarding noise, encroachments and parking
- Contracted maintenance workers based on tenant needs and acted quickly to maintain tenant satisfaction during emergency situations
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners and other services
- Collected monthly rent payments and other fees, always properly recording and processing money
- Escalated major issues to property manager for immediate remediation
- Liaised between property owners and tenants about expectations, paperwork, payments and other logistics
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
Caregiver
Silvergate Retirement Home
12.2018 - 09.2019
- Assisted with dressing guidance, grooming, meal preparation and medication reminders
- Assisted clients with daily living needs to maintain self-esteem and general wellness
- Built strong relationships with clients to deliver emotional support and companionship
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs
- Assisted patients with self-administered medications
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs
- Provided safe mobility support to help patients move around personal and public spaces
- Changed dressings, bandages and binders to maintain proper healing and sanitary measures
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
- Determined specific needs and provided most appropriate level of services for patient well-being
- Entertained, conversed and read aloud to keep patients mentally alert
- Transported patients via wheelchair to and from rehabilitation and daily activities
- Documented residents' mental status, sleep and eating patterns in medical record books
- Maintained frequent supervision of residents unable to call for assistance
- Conferred with supervisor to discuss patient condition and medical care
- Used company software and databases to maintain records of services performed and patient conditions
Customer Service Manager
Walmart
12.2015 - 07.2017
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
High School Diploma -
El Camino High School
Oceanside, CA06-2015
Skills
- Primary care
- Digitization
- Talent acquisition
- Mentoring
- Computer skills
- Organizational skills
- Medical terminology
- Office Management
- Landlord-tenant law
- Employee Orientation
- Schedule management
- Word processing
- Communication skills
- Proofreading
- Medical records
- Customer service
- Patient Care
- Leadership
- Talent management
- External recruiting
- Senior care
- Hospice care
- Accounting software
- Accounts receivable
- Microsoft Excel
- HR sourcing
- Microsoft Word
- Accounts payable
- Cash register
- Calendar management
- Personal assistant experience
- Human resources management
- Medical billing
- Office management
- Oracle
- Google Docs
- Fair Housing regulations
- CRM software
- Negotiation
- Bookkeeping
- Salesforce
- Sourcing
- Microsoft Access
- Editing
- Accounts Payable
- HRIS
- Administrative experience
- Social media management
- Detail-oriented and organized Property Manager
- Medical office management
- Microsoft Dynamics 365
- Phone etiquette
- Office experience
- Retail sales
- Business development
- English
- Employment & labor law
- Marketing
- Live chat
- Account management
- Clerical experience
- Conflict management
- Document management systems
- Exercise planning
- QuickBooks
- Epic
- Financial Report Writing
- Case management
- Documentation review
- Supervising experience
- Budgeting
- Home Care
- Time management
- Property leasing
- Technical sales
- Writing skills
- Assisted living
- Medication Administration
- Special education
- Cash handling
- SaaS
- Team management
- Analysis skills
- Accounts Receivable
- Training & development
- Recruiting
- Property management
- Help desk
- Typing
- Microsoft Powerpoint
- Home & community care
- Human resources
- Financial report writing
- Management
- Payroll
- Interviewing
- Pricing
- Healthcare management
- Business Management
- Skilled nursing facility
- Customer support
- Dementia care
- Yardi
- Microsoft Outlook
- Caregiving
- Microsoft Office
- Sales
- Home health
- Google Suite
- Databases
- Data entry
- Care plans
- Call center
- Accounting
- Database management
- Product management
- Windows
- Workday
- Medical Scheduling
- Scheduling software
- Payroll administration
- Scheduling proficiency
- Office administration
- Scheduling
- Customer service and support
- Administrative duties
- Calendar coordination
- Schedule organization
- Staff management
Certification
- First Aid Certification
- Certified Home Health Aide
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Scheduling Coordinator
Home Instead
03.2024 - Current
Leasing Consultant
NSD Property Management
08.2021 - 08.2023
Human Resources Staffing Coordinator
1 Heart Caregiver Services
01.2021 - 02.2024
Caregiver
Silvergate Retirement Home
12.2018 - 09.2019
Customer Service Manager
Walmart
12.2015 - 07.2017
High School Diploma -
El Camino High School
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