Christina Serrano
Phoenix,AZ
Summary
Highly motivated BHT professional with exceptional communication and interpersonal skills. Proven ability to work effectively unsupervised, quickly mastering new skills. Dedicated to providing every customer with a positive and memorable experience.
Overview
2
2
years of professional experience
2
2
Certification
Work History
BHT
Infinity Groups Homes
Phoenix , AZ
2024.05 - 2024.08
- Identified needs of residents promptly and efficiently.
- Completed routine routine check ups.
- Assisted with the self administration of medications.
- Managed the household of 6 - 10 residents.
- Documentation every 1-2 hours.
BHPP
Destiny Sober Living
Phoenix , AZ
2022.07 - 2024.04
- Monitored expiration dates of medications stored in facility stock room, disposing expired items appropriately.
- Conducted regular audits of medical records for accuracy and completeness.
- Participated in regular staff meetings discussing topics such as infection control practices, pharmacology updates.
- Trained new hires properly
Front Desk Receptionist
Arizona Medical Clinic
Phoenix , AZ
2023.06 - 2023.09
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Reconciled daily financial transactions against cash receipts at the end of each day's business activity.
- Verified insurance to ensure that the insurance was verified.
- Verified identity documents for new customers before opening accounts in accordance with company policies.
- Handled sensitive information in a confidential manner.
Mail Processor
UPS
Tolleson , AZ
2022.06 - 2022.08
- Set up and operated mail processing and labeling equipment.
- Handled and rated different classes of mail following postal regulations.
- Used portable electronic scanner to track parcels and record tracking progress.
Sandwich Artist
SUBWAY®Restaurants
Phoenix , AZ
2015.08 - 2017.07
- Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
- Trained sandwich artists to apply attention to detail and commitment to quality.
- Discussed menu options with customers and offered suggestions to meet individual needs and drive sales.
- Used POS system and cash register to receive payments by cash, check, credit card and voucher.
- Kept customer and food preparation areas clean and well-organized.
Education
Peer Support Certified - Behavior Health Paraprofessional
S.T.A.R.
Phoenix, AZ2023-03
GED -
Literacy Volunteers Center
Phoenix, OR2023-02
CPR & First Aid -
CPR
Online2022-09
Skills
- Decision-Making
- Written and Verbal Communication
- Problem solving
- Training & Development
- First Aid/CPR
- Peer Support Certified
- Self-Motivated
- Time Management
- Networking
- Planning
Affiliations
I'd like to consider myself a balanced and simple person, when im at work I'm at work. When im at home I'm at home.
Certification
- CPR & First Aid
- GED
- Peer Support Specialist
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteRemoteImportant To Me
Work-life balance401k matchPaid sick leavePaid time offHealthcare benefitsFlexible work hours4-day work weekQuote
If you want something, you get up and go get it, no one else is going to get it for you.
Christina
Languages
English
Native language
Timeline
BHT
Infinity Groups Homes
2024.05 - 2024.08
Front Desk Receptionist
Arizona Medical Clinic
2023.06 - 2023.09
BHPP
Destiny Sober Living
2022.07 - 2024.04
Mail Processor
UPS
2022.06 - 2022.08
Sandwich Artist
SUBWAY®Restaurants
2015.08 - 2017.07
Peer Support Certified - Behavior Health Paraprofessional
S.T.A.R.
GED -
Literacy Volunteers Center
CPR & First Aid -
CPR
- CPR & First Aid
- GED
- Peer Support Specialist
Similar Profiles
Kadesha ThorntonKadesha Thornton
Direct Support Professional at Infinity Group HomesDirect Support Professional at Infinity Group Homes
SYED RAYANSYED RAYAN
Accountant at JSR Groups Real Estate And Holiday HomesAccountant at JSR Groups Real Estate And Holiday Homes
Missy LawlessMissy Lawless
Sales Manager at Infinity HomesSales Manager at Infinity Homes