Summary
Overview
Work History
Education
Skills
Timeline
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Christina Shelby

Christina Shelby

Tucson,AZ

Summary

Creating an excellent customer experience with a lasting impression is my passion. Growing up around my family's business taught me not only a strong work ethic, but also how essential it is to make each guest feel comfortable and important, as well as keeping an efficient work flow. I feel I have a proven track record in hospitality and organization and I would be an asset to your team.

Overview

2
2
years of professional experience
1
1
year of post-secondary education

Work History

Receptionist/Front Desk Assistant

JSW Style Lounge
11.2022 - 08.2023
  • Greeted incoming clients and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give new clients a positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing salon supplies inventory.
  • Restocked supplies and submitted purchase orders.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Organized, maintained and updated information in computer databases.
  • Balanced employee availability and customer schedules when scheduling appointments.
  • Conducted regular inventory checks of salon supplies, placing orders when necessary to maintain an organized workspace at all times.

Receptionist/Front Office Assistant

Western Gastroenterology
02.2022 - 09.2022
  • Welcomed patients with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under a tight schedule.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Crew Member

Cold Stone Creamery
08.2021 - 01.2022
  • Worked front counter, and other areas of ice cream shop.
  • Took orders, prepared food items, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of ice cream shop to promote clean, inviting image.
  • Key holder/ solo store opener

Education

Cosmetology Licence - Cosmetology

Tucson College of Beauty
Tucson, AZ
09.2025

Pima Community College
Tucson, AZ
08.2023 - 05.2024

Pima Community College
Tucson, AZ
08.2021 - 05.2022

High School Diploma -

Catalina Foothills Highschool
Tucson, AZ
05.2021

Skills

Organization skills

Time Management

Telephone skills

Data Entry

Verbal and written communication skills

Scheduling

Customer Service

Inventory Management

Timeline

Pima Community College
08.2023 - 05.2024

Receptionist/Front Desk Assistant

JSW Style Lounge
11.2022 - 08.2023

Receptionist/Front Office Assistant

Western Gastroenterology
02.2022 - 09.2022

Crew Member

Cold Stone Creamery
08.2021 - 01.2022

Pima Community College
08.2021 - 05.2022

Cosmetology Licence - Cosmetology

Tucson College of Beauty

High School Diploma -

Catalina Foothills Highschool

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Christina Shelby