Accomplished at Pittsfield Plastics Engineering LLC., I spearheaded HR initiatives, enhancing employee relations and compliance through expert guidance on labor laws (hard skill) and conflict resolution (soft skill). Achievements include optimizing plant efficiency and reducing waste, underpinned by Microsoft Office proficiency and a knack for mentoring, resulting in a notable increase in production and team performance.
Overview
27
27
years of professional experience
Work History
Human Resources Manager
Pittsfield Plastics Engineering LLC.
10.2021 - Current
Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.
Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
Processed employee claims involving performance issues and harassment.
Facilitated open communication channels between employees and management by conducting regular town hall meetings or roundtable discussions.
Implemented performance reviews and motivational strategies to elevate HR team results.
Recruited top talent to maximize profitability.
Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
Plant Manager
Pittsfield Plastics Engineering LLC.
04.2008 - 10.2021
Increased production efficiency by optimizing plant layout and implementing process improvements.
Reduced costs by eliminating materials waste and unnecessary labor hours.
Mentored and developed staff members, promoting professional growth opportunities within the organization.
Created plant policies and procedures for safe and productive operations.
Analyzed incident reports to identify trends in workplace injuries or near-misses; implemented corrective actions accordingly.
Built strong relationships with regulatory agencies and ensured compliance with all environmental permits; maintained an exemplary safety record.
Customer Service Representative
Pittsfield Plastics Engineering LLC.
06.2002 - 04.2008
Handled customer inquiries and suggestions courteously and professionally.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Supervisor
Pittsfield Plastics Engineering LLC.
05.2000 - 06.2002
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Monitored workflow to improve employee time management and increase productivity.
Printing Press Operator
Pittsfield Plastics Engineering LLC.
06.1997 - 05.2000
Examined job orders to determine quantity, stock specifications, colors and special printing instructions.
Set up and operated printing press machines.
Demonstrated strong problem-solving abilities, quickly identifying and resolving issues that arose during production runs.
Streamlined production processes for faster turnaround times by implementing new workflow strategies.
Reduced waste materials by optimizing job layouts and closely monitoring press performance.
Implemented safety procedures to minimize workplace accidents, creating a safer work environment for all team members.
Education
No Degree - Engineering
Berkshire Community College
Pittsfield, MA
06.2010
Skills
HR policies and procedures
Employee Relations
Microsoft Office proficiency
Training and mentoring
Timeline
Human Resources Manager
Pittsfield Plastics Engineering LLC.
10.2021 - Current
Plant Manager
Pittsfield Plastics Engineering LLC.
04.2008 - 10.2021
Customer Service Representative
Pittsfield Plastics Engineering LLC.
06.2002 - 04.2008
Supervisor
Pittsfield Plastics Engineering LLC.
05.2000 - 06.2002
Printing Press Operator
Pittsfield Plastics Engineering LLC.
06.1997 - 05.2000
No Degree - Engineering
Berkshire Community College
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