Dynamic and results-driven communicator with over 15 years of experience, dedicated to energizing and inspiring team members to reach their full potential while achieving organizational objectives. Maintains a level-headed approach in high-pressure situations, ensuring effective decision-making and problem-solving even in challenging environments. Strong advocate for the significance of companionship and support in patient care, fostering a collaborative atmosphere that enhances both team performance and patient outcomes. Enthusiasm and humor are integral to a leadership style that creates a motivating environment, encouraging growth and success.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Medical Assistant / Lab Tech
Valley View Dermatology Clinic
03.2015 - 10.2025
Maintain accurate records of patient care, condition, progress and concerns.
Monitor vital signs, such as blood pressure and pulse.
Respond appropriately to the physical, emotional and developmental needs of patients.
Obtain information about clients' medical history, drug history, complaints and allergies.
Provide pre- and post-operative care.
Maintain a clean, healthy and safe environment.
Maintain timely appointments.
Genuine team player/float for entire team.
Oriented and trained new staff on proper procedures and policies.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Performed KOH collection and results through microscopic read, results given to providers and Patients.
Maintained OSHA and CLIA checks and documents.
Wound care - unna boot applications.
Cultures taken and sent to appropriate labs.
Entered Lab results into Patient charts and notified Providers of results.
Prepared lab specimens for diagnostic evaluation.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
Optimized inventory management, ordering supplies as needed while minimizing waste and adhering to budget constraints.
Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
Provided administrative support by scheduling appointments and managing electronic health records efficiently.
Administered routine vaccinations and conducted basic laboratory tests per protocols
Medical Assistant
BBSI Staffing
07.2014 - 10.2014
Maintained accurate records of patient care, condition, progress and concerns.
Obtained and recorded vital signs, such as blood pressure and pulse.
Responded appropriately to the physical and emotional needs of patients.
Obtained information about clients' medical history, drug history, complaints and allergies.
Provided pre- and post-operative care.
Scheduled patients for hospital procedures, ensuring all proper instrumentation and assistance was available for surgical cases.
Obtained prior authorizations for procedures.
Ensured all diagnostic results were available for Patients next appointment.
Maintained a clean, healthy and safe environment.
Performed clerical duties, such as data entry, answering phones and obtained referrals for continuity of patient care.
Supported duties for diagnostic and technical treatment.
Documents objective data and routine aspects of patient care.
Provided a comforting and soothing environment.
Managed appointment scheduling, optimizing clinic flow and reducing wait times.
Assisted in patient intake and triage, ensuring accurate medical histories were recorded.
Medical Assistant
Willamette Ear, Nose, Throat and Facial Plastic Surgery
12.2011 - 07.2014
Maintained accurate records of patient care, condition, progress and concerns.
Monitored vital signs, such as blood pressure and pulse.
Responded appropriately to the physical, emotional and developmental needs of patients.
Obtained information about clients' medical history, drug history, complaints and allergies.
Provided pre- and post-operative care.
Maintained a clean, healthy and safe environment.
Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Performed 12 lead EKG placement and monitoring.
Supported diagnostic procedures, assisted with technical treatments and entered information in patient records and charts.
Document objective data and routine aspects of patient care.
Performed venipuncture and capillary puncture.
Collects patient specimens and data, including vital signs, input/output and other delegated measurements.
Provided a comforting and soothing environment.
Obtain and prepare blood samples for lab testing.
Handle laboratory specimens and prepare them for lab testing Handle laboratory test data, such as patient results, billing, and general communication.
Assist the physician with physical exam by scribing within EHR.
Medical Assistant
Oregon Foot and Ankle Specialists
11.1992 - 02.2009
Ensured proper management of the back office as a whole
Apply health and sanitation standards.
Apply patient care during in office procedures.
Collect clinical data.
Collect specimens for medical tests draw blood Enter medical insurance billings.
Follow medical office procedures hand instruments and materials to doctor during surgical procedures.
Handle and store medical laboratory specimens inventory supplies, equipment or merchandise.
Maintain and compile medical records and charts.
Operate fax machines, copiers, printers, and other office machines.
Perform secretarial duties.
Prepare medical treatment room prepare patients for exams, treatments, or tests.
Process and prepare business forms.
Provide clerical assistance to physicians and other medical practitioners.
Provide customer service using proper telephone etiquette.
Provide medical treatments to patients and record medical histories.
Maintained inventory and ordered supplies.
Scheduled patients for surgical hospital procedures.
Obtained prior-authorizations for durable medical equipment and for hospital surgeries.
Changed sterile dressings.
Provided pre- and post-operative care.
Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Education
Medical Assistant -
APOLLO COLLEGE
PHOENIX
01.1990
Limited X-ray License - undefined
PORTLAND SCHOOL OF RADIOGRAPHY
Bachelor's Degree - Social Science
UNIVERSITY OF PHOENIX
Skills
NCCT Certified #872878
CPR/First Aid certified
EMR/EHR NextGen
Efficient and reliable team player
Microsoft office programs
HIPAA compliance
Patient scheduling
Customer service
Medical terminology knowledge
Medical terminology
Vital signs monitoring
EMR / EHR
An Idealist rating by Keirsey assessment
Patient-focused care
Empathetic
EMA proficient
Phlebotomy
Data entry
Reliable team player
Procedure assistance
Phlebotomy techniques
Compassionate
Specimens collection and processing
Laboratory specimen collection
Professionalism and ethics
Maintaining confidentiality
Compassionate caregiver
Sterilization techniques
Patient care coordination
Medical supply inventory
Adaptable
Simple dressings
Patient management
Professional bedside manner
Valid [state] driver's license
Laboratory maintenance
Companionship and emotional support
Conflict resolution
Reliable transportation
Lab equipment operation
Wound care specialist
Orthopedic splints
Specimen labeling
Immunization administration
CPR
Electronic medical records
Electronic health records
Certification
CMA - Certified Medical Assistant
Timeline
Medical Assistant / Lab Tech
Valley View Dermatology Clinic
03.2015 - 10.2025
Medical Assistant
BBSI Staffing
07.2014 - 10.2014
Medical Assistant
Willamette Ear, Nose, Throat and Facial Plastic Surgery
Director of Rehabilitation Services at Mountain View Care Center Skilled Nursing and Mountain View Outpatient ClinicDirector of Rehabilitation Services at Mountain View Care Center Skilled Nursing and Mountain View Outpatient Clinic