Christina Simonds
Venice
Summary
Dynamic and compassionate Direct Support Professional with a proven track record at COF Training Services, Inc. Skilled in implementing individualized support plans and enhancing client independence. Adept in behavioral management and time management, fostering positive outcomes through effective communication and collaboration with multidisciplinary teams. Committed to maintaining a safe and supportive environment for all clients.
Overview
11
11
years of professional experience
Work History
Direct Support Professional
COF Training Services, Inc.
08.2024 - 07.2025
- Assisted individuals with daily living activities to promote independence and enhance quality of life.
- Implemented individualized support plans tailored to unique needs of clients.
- Monitored client behavior and provided feedback to improve personal development.
- Collaborated with multidisciplinary teams to ensure comprehensive care for clients.
- Documented progress and maintained accurate records in compliance with agency standards.
- Adapted communication techniques to effectively interact with diverse client populations.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Contract Cleaner/Housekeeper
A Beach Retreat on Casey Key
09.2024 - 01.2025
- Ensured cleanliness and sanitation of guest rooms and common areas.
- Utilized commercial cleaning equipment to maintain high hygiene standards.
- Conducted inventory checks for cleaning supplies, reporting shortages promptly.
- Collaborated with staff to improve overall guest satisfaction through cleanliness initiatives.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
Program Supervisor
Angelwood, Inc.
06.2019 - 09.2024
- Supervised daily operations of residential programs, ensuring compliance with regulatory standards.
- Developed and implemented individualized support plans to enhance resident outcomes.
- Trained and mentored staff on best practices in program delivery and crisis intervention.
- Conducted regular assessments of program effectiveness, recommending improvements for service quality.
- Facilitated team meetings to foster collaboration and address resident needs efficiently.
- Managed incident reporting processes, maintaining accurate documentation and follow-up actions.
- Led staff performance evaluations, providing constructive feedback and professional development opportunities.
- Collaborated with multidisciplinary teams to coordinate services that met each resident''s unique needs and goals.
- Maintained a safe living environment for residents through routine inspections and adherence to safety protocols.
- Increased resident satisfaction by actively addressing concerns and promptly resolving issues as they arose.
- Fostered a supportive and compassionate living environment through regular communication with residents and their families.
- Established and maintained a high standard of cleanliness and organization within the residential facility, promoting a comfortable and welcoming atmosphere for all.
- Enhanced resident care by effectively managing and overseeing staff in daily activities.
- Strengthened staff performance through comprehensive training programs and consistent coaching on best practices in residential care.
Direct Support Professional
COF Training Services, Inc.
08.2015 - 06.2019
- Assisted individuals with daily living activities to promote independence and enhance quality of life.
- Implemented individualized support plans tailored to unique needs of clients.
- Monitored client behavior and provided feedback to improve personal development.
- Collaborated with multidisciplinary teams to ensure comprehensive care for clients.
- Documented progress and maintained accurate records in compliance with agency standards.
- Provided transportation support for clients to community activities and appointments.
- Facilitated social interactions among clients to foster community engagement and relationships.
- Adapted communication techniques to effectively interact with diverse client populations.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Cashier
Casey's General Stores
07.2014 - 07.2015
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced daily sales reports.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Trained new cashiers on operational procedures and customer interaction techniques.
- Managed inventory levels, ensuring stock availability for high-demand items.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
GED -
B.O.C.E.S
Mt. Morris, NY05-1995
Skills
- Time management
- Client support
- Medication administration
- Behavioral management
- Housekeeping tasks
- Decision-making support
- Health and safety requirements
- Direct patient care
- Transportation
- Appointment scheduling
Timeline
Contract Cleaner/Housekeeper
A Beach Retreat on Casey Key
09.2024 - 01.2025
Direct Support Professional
COF Training Services, Inc.
08.2024 - 07.2025
Program Supervisor
Angelwood, Inc.
06.2019 - 09.2024
Direct Support Professional
COF Training Services, Inc.
08.2015 - 06.2019
Cashier
Casey's General Stores
07.2014 - 07.2015
GED -
B.O.C.E.S