Christina Sloane LMFT
Nevada City,CA
Summary
Strategic, organized leader with over 18 years of experience within the behavioral health industry. Excellent collaboration and communication skills integrated with analytical abilities to determine areas for potential improvement.
Excels at identifying and implementing goals and objectives to improve service excellence.
Solid track record of organizational excellence and continuous improvement.
Overview
18
18
years of professional experience
Work History
Director of Quality
Victor Community Support Services
Chico, CA
10.2020 - Current
- Oversees development and implementation of quality standards and performance metrics to monitor program effectiveness and enable leadership to make data-informed decisions
- Responsible for design, implementation and execution of strategies to ensure overall goals of Agency are met
- Collaborates with Agency Executive Leadership Team, with emphasis on continual assessment of Agency performance and productivity and enhancement of strategic decision-making.
- Provides active agency wide leadership related to quality and performance outcome systems
- Multi-team collaboration to enhance development of agency EHR to ensure system was meeting state and federal regulations
- Represents Agency in diverse array of external settings related to outcome and quality assurance
- Develops and supports implementation of agency wide trainings related to quality assurance, outcome measures, privacy and clinical practice
- Helped lead agency wide accreditation process
- Develops and maintains policies, procedures and best practices to support compliance with state and federal regulations and continuous quality improvement.
Quality Assurance Manager
Victor Community Support Services
Chico, CA
11.2017 - 10.2020
- Maintenance and oversight of agency Compliance Plan and all related policies and procedures to ensure compliance with state and federal regulations for prevention of Medi-Cal waste/fraud
- Agency Compliance/Privacy Officer
- Directed all privacy/breach and compliance investigations
- Oversight of internal and external chart compliance audits
- Managed Quality Assurance Team with emphasis on ensuring highest quality of care delivery to clients and families
- Provided direction and oversight of agency wide projects related to privacy and compliance
- Created and facilitated agency wide trainings, specifically relating to Medi-Cal documentation, HIPAA and compliance
- Assisted with agency wide training, maintenance and development of Electronic Health Record
- Oversight of agency Continuous Quality Improvement workgroup
- Oversight, interpretation and implementation of more than 38 county’s regulations regarding compliance and privacy
- Close collaboration with program executives, site based staff and external stakeholders
- Reports annually to Victor Board of Directors regarding agency Compliance Plan and HIPAA Manual
Quality Assurance Specialist
Victor Community Support Services
Chico, CA
07.2017 - 11.2017
- Provided agency wide site consultation for matters regarding privacy and compliance
- Close collaboration with agency Compliance/Privacy Officer regarding breach and compliance investigations
- Developed and facilitated agency trainings regarding privacy and compliance
- Facilitated agency Continuous Quality Improvement workgroup
- Performed agency wide chart audits with emphasis on adherence to Medi-Cal regulations
- Creation of formal and informal audit reports
- Collaboration/oversight of internal and external plan of corrections
Clinical Supervisor
Victor Community Support Services
Grass Valley, CA
07.2016 - 07.2017
- Supervision and management of site clinical staff
- Continuous Quality Improvement site supervisor
- Close collaboration with executive management team to achieve service excellence
- Clinical documentation oversight and approval
- Attended county and program meetings
- Provided BBS supervision
Clinical Supervisor
Victor Treatment Center
Santa Rosa, CA
05.2015 - 07.2016
- Supervision of clinical staff
- Continuous Quality Improvement site supervisor
- Oversight and approval of clinical/Medi-Cal documentation
- Collaborated with management team, residential, and school staff to achieve service excellence
- Provided BBS supervision
Clinical Director
Family Life Center
Petaluma, CA
05.2012 - 05.2015
- Oversight and management of clinical team within residential setting
- Provided agency wide clinical trainings, topics included, adoption, foster are and attachment theory
- Provided BBS supervision
- Close collaboration with agency leadership in regards to clinical priorities
- Point person for client and family contact
- Oversight and approval of clinical documentation
School Based Therapist/New Hire Supervisor
LifeWorks
Santa Rosa, CA
08.2004 - 05.2012
- Provided Medi-Cal mental health services within school based setting
- Oversight and training of new staff
- Collaborated with clinical director regarding staff performance and chart maintenance
- Performed internal chart audits
Education
Master of Science - Counseling Psychology
California State University Hayward
Hayward, CA06.2003
Bachelors of Science - Sociology
Sonoma State University
Rohnert Park, CA06.1995
Skills
- Empathetic and adaptable leader
- Complex and strategic decision maker
- Strong written and verbal communications skills
- Excels at interpreting and implementing state and federal regulations within behavioral health
Affiliations
- California Association of Marriage and Family Therapists (CAMFT)
- Member Health Care Compliance Association (HCCA) Member
- Certified in Healthcare Compliance(CHC)
- Certified in Healthcare Privacy Compliance (CHPC)
Timeline
Director of Quality
Victor Community Support Services
10.2020 - Current
Quality Assurance Manager
Victor Community Support Services
11.2017 - 10.2020
Quality Assurance Specialist
Victor Community Support Services
07.2017 - 11.2017
Clinical Supervisor
Victor Community Support Services
07.2016 - 07.2017
Clinical Supervisor
Victor Treatment Center
05.2015 - 07.2016
Clinical Director
Family Life Center
05.2012 - 05.2015
School Based Therapist/New Hire Supervisor
LifeWorks
08.2004 - 05.2012
Master of Science - Counseling Psychology
California State University Hayward
Bachelors of Science - Sociology
Sonoma State University
Similar Profiles
Abigail DelgadoAbigail Delgado
Office Support I/II at Victor Community Support Services / Victor Treatment Center Foster Families & AdoptionOffice Support I/II at Victor Community Support Services / Victor Treatment Center Foster Families & Adoption
Melissa RodriguezMelissa Rodriguez
Clinician at Victor Community Support ServicesClinician at Victor Community Support Services
Kaila RileyKaila Riley
Family Support Counselor at Victor Community Support ServicesFamily Support Counselor at Victor Community Support Services