Christina Smith
Lexington,OH
Summary
Versatile and dedicated professional with experience at Comfort Inn & Suites, adept in safe cleaning practices and patient care. Skilled in vital signs monitoring and fostering positive customer interactions, I excel in fast-paced environments, ensuring high standards of cleanliness and service. Proven ability in employee training and cash handling, I consistently enhance customer satisfaction and operational efficiency.
Overview
7
7
years of professional experience
Work History
Housekeeper
Comfort Inn & Suites
02.2025 - Current
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Seasonal Associate
Kohls Department Store
10.2024 - 01.2025
- Developed strong rapport with customers and created positive impression of business.
- Listened to customer needs and desires to identify and recommend optimal products.
- Performed cash, card, and check transactions to complete customer purchases.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
STNA
Lexington Court Care Center
07.2020 - 09.2021
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Documented vital signs to inform nurses and physicians of any changes in patient status.
- Assisted with patient transfer and ambulation.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
Shift Lead Manager
Pizza Hut
05.2018 - 07.2020
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Exercised composure under pressure and in escalated customer service scenarios.
- Tracked receipts, employee hours, and inventory movements.
- Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
- Troubleshot equipment to reduce service calls and downtime.
Education
Mortuary Science -
North Central State College
Mansfield, OH05-2027
High School Diploma -
Goal Digital Academy
Mansfield, OH05-2020
Skills
- Safe cleaning with chemicals
- Vital signs monitoring
- HIPAA compliance
- Patient care
- End-of-life care
- Employee training
- Cash handling
- Verbal and written communication
- Cleaning techniques
- Product restocking
- Cash register operation
- Customer service
Timeline
Housekeeper
Comfort Inn & Suites
02.2025 - Current
Seasonal Associate
Kohls Department Store
10.2024 - 01.2025
STNA
Lexington Court Care Center
07.2020 - 09.2021
Shift Lead Manager
Pizza Hut
05.2018 - 07.2020
Mortuary Science -
North Central State College
High School Diploma -
Goal Digital Academy
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