Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christina Smith

Decaturville,TN

Summary

Dynamic and compassionate Home Health Aide with proven expertise in patient care and interpersonal communication at Health Angels Inc. Recognized for enhancing client satisfaction through effective meal preparation and personal hygiene assistance. Committed to quality program protocols and fostering a supportive environment for individuals with special needs.

Overview

18
18
years of professional experience

Work History

Home Health Aid

Health Angels Inc
01.2024 - 07.2024
  • Worked with front desk to respond promptly to all guest requests.
  • Managed inventory levels effectively, ensuring adequate supplies for daily operations while minimizing waste and costs.
  • Conducted regular performance evaluations for housekeeping staff, identifying areas for improvement and providing constructive feedback for professional development.
  • Managed team productivity and workflow to exceed quality standards.
  • Investigated customer complaints promptly, seeking timely resolutions to maintain positive guest experiences throughout their stay at the hotel.
  • Improved overall cleanliness scores with thorough inspections and prompt corrective actions as needed.
  • Evaluated employee performance and developed improvement plans.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Managed laundry sorting, washing, drying, and ironing.
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Trained and mentored new staff on cleaning and safety protocols.
  • Monitored staff performance and provided feedback to drive productivity.

Crew Member

Sonic Drive In
01.2014 - 10.2015
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.

Assembly Line Worker

Fluid Routing Solutions
11.2011 - 01.2013
  • Met daily production quotas by working effectively within a fast-paced assembly line environment.
  • Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
  • Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
  • Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
  • Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
  • Performed visual and functional inspection of components to determine quality and identify defects.
  • Followed protocols to enhance protection and maintain safe work environment.
  • Reduced product defects by maintaining a clean work environment and adhering to strict quality control standards.
  • Demonstrated adaptability in learning new assembly processes quickly as required for evolving project specifications.
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Boxed, labeled, and transported items to support assembly operations.
  • Assisted quality assurance by inspecting items and removing defective parts.
  • Ensured timely completion of projects by diligently adhering to assigned schedules and prioritizing tasks accordingly.
  • Followed outlined specifications to implement assembly plans.
  • Increased production efficiency by streamlining assembly processes and implementing time-saving techniques.

Produce Manager

Johnsons Food Warehouse
04.2009 - 10.2011
  • Trained and supervised produce staff for optimal performance and adherence to company policies.
  • Maintained produce display, and prep and storage areas in clean and orderly condition.
  • Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
  • Enhanced customer satisfaction through attentive service and consistent delivery of high-quality products.
  • Conducted regular inventory audits, addressing discrepancies and minimizing shrinkage due to theft or spoilage.
  • Managed product rotation to minimize waste, optimizing freshness and quality of available goods.
  • Maintained safety standards throughout the department, ensuring compliance with local regulations and company policies.
  • Purchased produce following guidelines of marketing plan.
  • Improved produce department efficiency by implementing streamlined inventory management processes.
  • Maintained produce area and kept produce storage area clean and sanitary.
  • Selected items for specials and marked down items to reduce losses.
  • Coordinated closely with other departments within the store, fostering a collaborative environment focused on customer satisfaction and overall success.
  • Assisted customers with questions or concerns regarding produce items, providing knowledgeable advice on storage tips and recipe suggestions when needed.
  • Priced produce to achieve margin and sales goals.
  • Developed eye-catching displays and promotions to increase sales and drive customer interest in new products.
  • Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.
  • Planned attractive produce displays, using color and texture to enhance.

Housekeeping Manager

Jake's Motor Inn
02.2006 - 05.2009
  • Worked with front desk to respond promptly to all guest requests.
  • Managed inventory levels effectively, ensuring adequate supplies for daily operations while minimizing waste and costs.
  • Conducted regular performance evaluations for housekeeping staff, identifying areas for improvement and providing constructive feedback for professional development.
  • Managed team productivity and workflow to exceed quality standards.
  • Investigated customer complaints promptly, seeking timely resolutions to maintain positive guest experiences throughout their stay at the hotel.
  • Improved overall cleanliness scores with thorough inspections and prompt corrective actions as needed.
  • Evaluated employee performance and developed improvement plans.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Managed laundry sorting, washing, drying, and ironing.
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Trained and mentored new staff on cleaning and safety protocols.
  • Monitored staff performance and provided feedback to drive productivity.

Education

GED -

Decatur County Adult Education
Decaturville, TN
10.2006

Skills

  • Patient care
  • Meal preparation
  • Personal hygiene assistance
  • Feeding assistance
  • Housekeeping
  • Client documentation
  • Interpersonal communication
  • Schedule management
  • Progress documentation
  • Patient education
  • Compassionate client care
  • Spiritual support and companionship
  • Clinical documentation and reporting
  • Personal care services
  • Quality program protocols
  • Special needs care
  • Decision-making

Timeline

Home Health Aid

Health Angels Inc
01.2024 - 07.2024

Crew Member

Sonic Drive In
01.2014 - 10.2015

Assembly Line Worker

Fluid Routing Solutions
11.2011 - 01.2013

Produce Manager

Johnsons Food Warehouse
04.2009 - 10.2011

Housekeeping Manager

Jake's Motor Inn
02.2006 - 05.2009

GED -

Decatur County Adult Education
Christina Smith