CHRISTINA SNOKE
Fleetwood,PA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Claims Analyst
Custard Insurance Adjusters Inc.
02.2023 - Current
- Maintain strict confidentiality with all personal data as per company guidelines.
- Interact with clients and employees, which helped cultivate positive working relationships.
- Direct and coordinate various investigations conducted by field investigation team.
- Analyze information gathered by investigation and reported findings and recommendations to our clients.
- Negotiate total loss settlements and assist with salvage disposition.
- Deliver exceptional customer service to clients by communicating important information and patiently listening to issues.
- Conduct day-to-day administrative tasks to maintain information files and process paperwork.
- Maintain contact with claimants and attorneys till conclusion of settlement.
- Maintain claims data in CPS system.
Sr. Claim Representative
Intact Insurance Specialty Solutions
02.2020 - 02.2023
- Handle and investigate first party claims from first notice of loss to completion
- Verify coverage by obtaining the certificate of insurance for the insured via broker
- Make timely contact with insured, obtain recorded statements and order police reports to Investigate claims to determine liability based on the state's negligent laws
- Determine subrogation potential based on investigation.
- Complete appraisal requests to vendors to assist in determining an initial baseline appraisal for damages to the insured unit
- Monitor repairs for extended repair time coverage on the respective policies
- Prepare and document file for the subrogation and total loss unit
- Refer files to SIU per company guidelines.
Loss Control Associate
Evans Network of Companies
09.2010 - 02.2020
- Answer accident calls from drivers at the scene
- Triage the calls to determine if scene investigators, hazmat teams and/or attorneys are needed to be coordinated to go to the scene
- Obtain necessary documentation to submit to respective insurance carriers for their handling of their investigation of the loss.
Claims Representative
Lincoln General Insurance
04.2008 - 09.2009
- Handle and investigate claims from first notice of loss to completion for Commercial Liability losses
- Verify coverage, obtain recorded statements and documentation needed to complete investigation
- Determine liability based on the comparative negligence laws of the state and settle loss accordingly
- Prepare files for subrogation and/or Arbitration
Senior Causality Claims Adjuster
Horace Mann Insurance
10.2005 - 03.2008
- Handle and investigate claims from first notice of loss till completion for Personal Insurance
- Verify Coverage, obtain recorded statements and documentation needed to complete investigation
- Handle first party damages and issue payment in accordance to the policy less the deductible
- Determine liability based on the comparative negligence laws of the state and settle loss accordingly with 3rd parties
- Received SIU referral award 2 months in a row
- Prepare files for subrogation and/or
Education
Secretarial Science -
Goldey Beacom College
Wilmington, DE01.1990
Kindergarten - Emphasis on general studies
Manheim Township
Lancaster, PA01.1989
Skills
- Interpersonal and written communication
- File and Record Management
- Settlement Negotiations
- Time Management
- Team building
- Self-Motivation
- Multitasking Abilities
- Computer Skills
- Effective Communication
- Problem-Solving
- Settlement Negotiation
- Reliability
- Insurance policy knowledge
Certification
- CA
- CT
- DE
- FL
- RI
- TX
- VT
- NY
Hobbies and Interests
- Coach Youth Cheerleading
- Arts and Crafts
Timeline
Claims Analyst
Custard Insurance Adjusters Inc.
02.2023 - Current
Sr. Claim Representative
Intact Insurance Specialty Solutions
02.2020 - 02.2023
Loss Control Associate
Evans Network of Companies
09.2010 - 02.2020
Claims Representative
Lincoln General Insurance
04.2008 - 09.2009
Senior Causality Claims Adjuster
Horace Mann Insurance
10.2005 - 03.2008
Secretarial Science -
Goldey Beacom College
Kindergarten - Emphasis on general studies
Manheim Township
- CA
- CT
- DE
- FL
- RI
- TX
- VT
- NY
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