Open To Work
Christina Sparks
Terre Haute,IN
Work Preference
Summary
Dynamic nursing leader with expertise in population health and complex case management. Proven track record in developing and implementing clinical programs that improve member outcomes through data-driven strategies. Strong advocate for departmental growth with skills in regulatory compliance and quality improvement initiatives.
Overview
1
1
Certification
34
34
years of professional experience
Work History
RN Case Manger Supervisor
Centene/MHS
Indianapolis, IN
12.2021 - 07.2025
- Provided leadership and operational oversight for Population Health programs including Complex Adult Case Management, Pediatric Complex Case Management, Children with Special Needs Care Coordination, First Year of Life Care Coordination, and NICU Case Management.
- Developed operational framework, policies, and procedures for NICU Case Management program, enhancing program structure and efficiency.
- Conducted monthly chart audits and KPI analysis, ensuring program compliance and driving quality outcomes.
- Presented program performance data to executive leadership, successfully advocating for departmental growth and expansion.
- Facilitated team workshops and training sessions to strengthen communication and boost team performance.
- Led recruitment, interviewing, onboarding, and orientation of new team members.
- Collaborated with multidisciplinary teams to coordinate Complex Medical rounds.
- Utilized advanced data analysis to ensure referrals met complex case management criteria.
- Assisted with NCQA accreditation preparation and quality compliance initiatives.
- Created Policies and procedures to align with MHS pillars.
- Exercised significant independence in decision-making and task execution.
Senior RN Case Manger
Centene/MHS
Indianapolis, IN
12.2015 - 12.2021
- Managed caseload of 50–73 complex Medicaid members, conducting comprehensive assessments and creating individualized care plans to address unique health needs.
- Educated members and families on complex health conditions, enhancing understanding and engagement through telephonic and field-based care management.
- Collaborated with providers, social services, and interdisciplinary teams to improve access to care and reduce hospital readmissions.
- Advocated for members, coordinating medical, behavioral, and social support services to ensure holistic care.
- Served as preceptor and trainer for new case managers.
Director of Operations
Southern Care Hospice
Terre Haute, IN
01.2015 - 03.2015
- Ensured regulatory compliance and quality care delivery, contributing to improved patient outcomes across hospice services.
- Directed operational oversight of hospice facility, enhancing coordination between clinical and non-clinical personnel.
- Managed staffing and workflow operations, streamlining administrative functions to support office efficiency.
Registered Nurse
Greene County Home Health Care
Linton, IN
02.2000 - 01.2015
- Staff Nurse providing care from prenatal to Geriatrics, conducting comprehensive assessments to develop, implement, and update individualized care plans, provided in home care in a wide variety of age-related roles.
- Administered intravenous therapy to patients, ensuring effective delivery of medications and fluids.
- Delivered comprehensive wound care management, promoting healing and preventing infections in diverse patient populations.
- Knowledgeable in a wide range of behavioral disorders including substance abuse.
- Contributed to community health initiatives through public speaking and grant writing, enhancing awareness and support for local health programs.
- Certified Tobacco Cessation Instructor (ITPC)
- Best Certified Practices in Tobacco Cessation and Counseling (ITPC)
- Certified Prenatal Care Coordinator (IN)
- Certified Trainer Homemaker through Home Health Aide
- Certified Facilitator Training for Freedom from Smoking for You and Your Baby
Registered Nurse (PRN)
Greene County General Hospital
Linton, IN
03.2004 - 03.2010
- Provided direct patient care in medical surgical unit, collaborating with interdisciplinary team to ensure optimal patient outcomes.
- Certified Tobacco Cessation Coordinator
Registered Nurse
Regional Medical Center
Madisonville, KY
01.1997 - 09.1999
- Administered medications and treatments according to individualized care plans.
- Monitored patient vital signs and communicated significant changes to healthcare team to enhance response strategies.
- Coordinated patient care in acute rehab unit, ensuring adherence to treatment plans.
- Provided education to patients and families about health management.
Registered Nurse
Union Hospital
Terre Haute, IN
01.1992 - 06.1997
- Staff Nurse/ Charge Nurse Medical Surgical Unit
- Collaborated with interdisciplinary teams to create personalized care plans that addressed individual patient needs.
- Conducted patient assessments, monitoring health status to identify and address evolving needs.
- Administered prescribed medications and treatments, ensuring adherence to care plans and patient safety.
- Code Team
Education
Master of Business Administration - Healthcare Management
Western Governors University
Salt Lake City, UT01-2018
Bachelor of Science - Nursing
Western Governors University
Salt Lake City, UT01-2015
Associate of Science - Nursing
Indiana State University
Terre Haute, In01-1991
Skills
- Case management and care coordination
- Care coordination
- Case management
- Policy writing and compliance
- Quality assurance and improvement
- Data analysis and review
- Team leadership and management
- Employee training and education
- Effective communication and resolution
- Problem solving and critical thinking
- Multidisciplinary collaboration
- Recruitment and staffing strategies
- Clinical assessment and advocacy
- Chronic disease management
- Pediatric care and performance assessment
- Healthcare regulations and compliance
- Direct patient care and coordination
- Mental health support and intelligence
Certification
- Certified Case Manager (CCM), Commission for Case Manager Certification, 01/01/16, 12/31/27
- Six Sigma White Belt, 01/01/18
Personal Information
Title: RN, BSN, MBA, CCM
Accomplishments
- Top performer , Nominated for employee of the year for MHS 2 years - top 10
Timeline
RN Case Manger Supervisor
Centene/MHS
12.2021 - 07.2025
Senior RN Case Manger
Centene/MHS
12.2015 - 12.2021
Director of Operations
Southern Care Hospice
01.2015 - 03.2015
Registered Nurse (PRN)
Greene County General Hospital
03.2004 - 03.2010
Registered Nurse
Greene County Home Health Care
02.2000 - 01.2015
Registered Nurse
Regional Medical Center
01.1997 - 09.1999
Registered Nurse
Union Hospital
01.1992 - 06.1997
Master of Business Administration - Healthcare Management
Western Governors University
Bachelor of Science - Nursing
Western Governors University
Associate of Science - Nursing
Indiana State University