Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christina Stanaland

Plant City,FL

Summary

Hardworking and passionate job seeker with strong organizational skills eager to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I am skilled in working under pressure and adapting to new situations and challenges. Ready to help the team achieve company goals.

Overview

6
6
years of professional experience

Work History

Store Manager

Tobacco Depot/Smoker Friendly
08.2023 - Current
  • Hired, trained and mentored new team members.
  • Coached team members in product specifications, sales incentives, selling techniques, as well as how to handle complicated issues, and difficult customers.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Approved regular payroll submissions for employees.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Managed and maintained inventory levels to meet customer needs.
  • Managed credits and returns for damaged or defective products.
  • Continuously assessed store layout to optimize product placement for enhanced visibility of new products and promotions to increase sales.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Handled and addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships and excellent customer service with our clientele.
  • Interacted well with customers to build connections and nurture relationships.
  • Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.

Back Up Assistant Store Manager

Tobacco Depot/Smoker Friendly
03.2023 - 08.2023
  • Provided support to store manager in maintaining inventory levels by placing orders for products in need.
  • Completed daily paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.

Veterinary Assistant

Plant City Animal Hospital
11.2022 - 03.2023
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Streamlined the check-in process for clients by gathering pertinent medical history information upon arrival at the clinic.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Safely restrained animals during examinations or procedures to minimize stress levels while protecting both patients and staff members from injury risks.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Handled laboratory tasks such as preparing samples for testing, running bloodwork analysis machines, and recording results for veterinarian review.
  • Restocked surgical and office supplies to keep all necessary materials easily accessible.
  • Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
  • Performed testing and completed blood counts.
  • Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
  • Participated continuing education training seminars workshops conferences advance knowledge stay current industry trends best practices.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Collected and prepared specimens and samples for outside laboratory analysis.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.

Sales Associate

Tobacco Depot/Smoker Friendly
11.2017 - 11.2022


  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Managed returns and exchanges, resolving customer issues promptly and professionally.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Used in-store system to locate inventory and place special orders for customers.
  • Prioritized helping customers over completing other routine tasks in store.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Upheld store appearance standards by restocking merchandise quickly and neatly organizing shelves/displays while also performing routine cleaning duties.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Assisted with inventory management tasks, ensuring accurate stock levels and timely product replenishment.
  • Passionate about learning and committed to continual improvement.
  • Learned and adapted quickly to new technology and software applications.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

High School Diploma -

Plant City High School
Plant City, FL
06.1999

Skills

  • Customer Service
  • Order Management
  • Inventory Tracking and Management
  • Friendly and Positive
  • Records Organization and Management
  • Documentation And Reporting
  • Excellent attention to detail
  • Microsoft Excel, Word

Timeline

Store Manager

Tobacco Depot/Smoker Friendly
08.2023 - Current

Back Up Assistant Store Manager

Tobacco Depot/Smoker Friendly
03.2023 - 08.2023

Veterinary Assistant

Plant City Animal Hospital
11.2022 - 03.2023

Sales Associate

Tobacco Depot/Smoker Friendly
11.2017 - 11.2022

High School Diploma -

Plant City High School

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Christina Stanaland