Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christina Steed

Independence,KY

Summary

A results-driven Strategic Account Manager with 20+ years of experience in managing key client relationships and driving revenue growth. Proven track record of exceeding sales targets, developing strategic account plans and leading cross-functional teams to deliver exceptional customer service. Possesses strong negotiation skills, excellent communication abilities and a deep understanding of market trends. Adept at building lasting partnerships with clients to consistently achieve business objectives. Looking to leverage my skills and experience to drive profitability and foster long-term growth for a dynamic organization.

Overview

23
23
years of professional experience

Work History

Strategic Account Manager

Ambius (Division of Rentokil NA)
Sharonville, OH
03.2019 - Current
  • Emerald Club Award Winner 2024
  • TPIE Gold Award Winner 2022, 2023 and Silver Award Winner 2024
  • Manage a portfolio of high-value accounts, consistently exceeding sales targets and objectives 128% over LY; 130% in 2022
  • Negotiated contracts and pricing agreements with clieints
  • Established strong relationships with key decision-makers in client orgainizations to ensure customer retention and satisfaction
  • Conducted regular business reviews and analyses to identify opportunities for upselling and cross-selling products or services
  • Core Training Team Member - Winning Proposal Implementation

Account Manager

Millennium Business Systems
Cincinnati, OH
07.2017 - 01.2019
  • Diamond Club Achievement 2017
  • Maintained a territory of existing accounts through client retention and value-added service
  • Increase territory revenue by adding a new base accounts through a consultative business solution approach

Territory Manager

Ship-Paq
Fairfield, OH
04.2016 - 06.2017
  • Improved revenue by 11% by increasing sales within the territory
  • Built a rapport with the existing client base and expanded product line by meeting the client's requirements
  • Added 5 new accounts to the territory through business-to-business sales

Retail Management

Boutiques
01.2011 - 04.2015
  • Opened new stores, trained new store management and the management team for the KY/IN District
  • Recruited and trained to build an effetive sales team by using the 5 Star Selling and 4Mat Coaching
  • Increased GM 5% over LY, ran 102% sales increase over LY

Account Manager

Ernest Paper Products, Inc.
Commerce, CA
01.2001 - 05.2002
  • Received "Rookie of the Year" in 2002 for exceeding sales quotas and new account goals
  • Evaluate client business needs to identify appropriate product lines for customers and coordinate with the product development team to define new value-added services
  • Generate and track sales reports, evaluate contract terms, analyze sales metrics and conduct forecasting to define overarching sales strategies based on market indicators

Education

Citrus College
Glendora, CA

Skills

  • Client Relationship Building
  • Contract Negotiation
  • Sales Strategies
  • Excellent Communication
  • MS Office/Google Workspace
  • Remote Office Availability

Timeline

Strategic Account Manager

Ambius (Division of Rentokil NA)
03.2019 - Current

Account Manager

Millennium Business Systems
07.2017 - 01.2019

Territory Manager

Ship-Paq
04.2016 - 06.2017

Retail Management

Boutiques
01.2011 - 04.2015

Account Manager

Ernest Paper Products, Inc.
01.2001 - 05.2002

Citrus College
Christina Steed