Christina Steed
Independence,KY
Summary
A results-driven Strategic Account Manager with 20+ years of experience in managing key client relationships and driving revenue growth. Proven track record of exceeding sales targets, developing strategic account plans and leading cross-functional teams to deliver exceptional customer service. Possesses strong negotiation skills, excellent communication abilities and a deep understanding of market trends. Adept at building lasting partnerships with clients to consistently achieve business objectives. Looking to leverage my skills and experience to drive profitability and foster long-term growth for a dynamic organization.
Overview
23
23
years of professional experience
Work History
Strategic Account Manager
Ambius (Division of Rentokil NA)
Sharonville, OH
03.2019 - Current
- Emerald Club Award Winner 2024
- TPIE Gold Award Winner 2022, 2023 and Silver Award Winner 2024
- Manage a portfolio of high-value accounts, consistently exceeding sales targets and objectives 128% over LY; 130% in 2022
- Negotiated contracts and pricing agreements with clieints
- Established strong relationships with key decision-makers in client orgainizations to ensure customer retention and satisfaction
- Conducted regular business reviews and analyses to identify opportunities for upselling and cross-selling products or services
- Core Training Team Member - Winning Proposal Implementation
Account Manager
Millennium Business Systems
Cincinnati, OH
07.2017 - 01.2019
- Diamond Club Achievement 2017
- Maintained a territory of existing accounts through client retention and value-added service
- Increase territory revenue by adding a new base accounts through a consultative business solution approach
Territory Manager
Ship-Paq
Fairfield, OH
04.2016 - 06.2017
- Improved revenue by 11% by increasing sales within the territory
- Built a rapport with the existing client base and expanded product line by meeting the client's requirements
- Added 5 new accounts to the territory through business-to-business sales
Retail Management
Boutiques
01.2011 - 04.2015
- Opened new stores, trained new store management and the management team for the KY/IN District
- Recruited and trained to build an effetive sales team by using the 5 Star Selling and 4Mat Coaching
- Increased GM 5% over LY, ran 102% sales increase over LY
Account Manager
Ernest Paper Products, Inc.
Commerce, CA
01.2001 - 05.2002
- Received "Rookie of the Year" in 2002 for exceeding sales quotas and new account goals
- Evaluate client business needs to identify appropriate product lines for customers and coordinate with the product development team to define new value-added services
- Generate and track sales reports, evaluate contract terms, analyze sales metrics and conduct forecasting to define overarching sales strategies based on market indicators
Education
Citrus College
Glendora, CASkills
- Client Relationship Building
- Contract Negotiation
- Sales Strategies
- Excellent Communication
- MS Office/Google Workspace
- Remote Office Availability
Timeline
Strategic Account Manager
Ambius (Division of Rentokil NA)
03.2019 - Current
Account Manager
Millennium Business Systems
07.2017 - 01.2019
Territory Manager
Ship-Paq
04.2016 - 06.2017
Retail Management
Boutiques
01.2011 - 04.2015
Account Manager
Ernest Paper Products, Inc.
01.2001 - 05.2002
Citrus College
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