Christina Stephens
Dothan,AL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
13
13
years of professional experience
Work History
Lead Bather/Assistant Dog Groomer
Pawfection Pet Salon
Dothan, AL
03.2024 - Current
- Monitored behavior of animals during baths to ensure safety of both staff members and pets.
- Inspected animals for fleas or other parasites before beginning bathing process.
- Bathed animals using appropriate shampoos, conditioners, and tools.
- Dried animals using towels, blow dryers, brushes, and combs.
- Created consistent workflows by assisting with washing, drying and folding duties.
Gift Shop Associate
Sweet & Sassy
Dothan, AL
10.2023 - 03.2024
- Provided excellent customer service through friendly interactions with customers.
- Maintained cleanliness of store environment by sweeping, dusting, organizing shelves and displays.
- Inventoried merchandise and restocked shelves as needed.
- Created attractive visual displays throughout the shop that showcased featured products or collections.
- Processed payments using point-of-sale systems and cash registers.
- Put together gift baskets for customers.
Kennel Assistant
Care Animal Center
Dothan, AL
01.2022 - 10.2023
- Provided compassionate care and maintenance for boarded animals at Care Animal Center, ensuring a clean, safe, and nurturing environment for pets during their stay.
- Provided emotional support to distressed or anxious pets through positive reinforcement techniques such as talking calmly or petting gently.
- Organized daily feeding schedule and ensured that all animals were fed according to their dietary needs.
- Cleaned and sanitized kennels, cages, runs, and yards to maintain a safe and healthy environment for the animals.
Cat Coordinator
Wiregrass Humane Society
Dothan, AL
01.2021 - 12.2021
- Conducted thorough evaluations of new arrivals, providing necessary vaccinations and administering medication and monthly treatments to maintain feline health
- Maintained cleanliness standards by efficiently cleaning cages and cat rooms, ensuring a hygienic and safe environment for the cats.
Host/Busser
Rock-N-Roll Sushi
Dothan, AL
01.2019 - 01.2021
- Facilitated customer seating and managed to-go orders, ensuring a seamless dining experience
- Provided support to service staff and maintained cleanliness standards across the establishment.
Team Member
Chick-fil-A
Enterprise, AL
11.2018 - 03.2019
- Provided exceptional customer service, addressing and resolving inquiries to ensure customer satisfaction
- Managed financial transactions and maintained cleanliness standards in the dining area to support operational efficiency.
Accounts Payable Assistant
Flowers Hospital
Dothan, AL
05.2016 - 07.2018
- Managed invoice preparation and processing, ensuring timely payments and accurate financial records
- Collaborated with accounting team members, providing essential support for various financial operations
- Maintained effective vendor communication through phone and email, resolving inquiries and fostering positive relations.
Service and Training Manager
Old Navy
Dothan, AL
11.2014 - 02.2015
- Managed recruitment processes by coordinating interviews and aiding in the selection of new hires, ensuring a qualified and customer-focused team
- Oversaw daily financial responsibilities including safe audits and bank deposits while maintaining high standards of customer service across sales and cashier teams.
Drive-Thru and Catering Manager
Panera Bread
Dothan, AL
07.2011 - 11.2014
- Managed morning operations, including the preparation and delivery of catering orders, ensuring timely and accurate service to clients
- Conducted daily financial procedures, including safe counts and bank deposits, maintaining strict adherence to company protocols.
Education
Slocomb High School
Slocomb, AL01.2002
None -
Wallace Community College
Dothan, ALSkills
- Customer Service
- Cash Handling
- Animal Handling
- Appointment Scheduling
- Nail Trimming
- Active Listening
- Effective Communication
- Housekeeping Duties
- Teamwork and Collaboration
- Professional Demeanor
- Self Motivation
- Multitasking
- Customer Communication
- Attention to Detail
- Time management abilities
- Feeding and Watering
- Microsoft Office
- Honest and Dependable
- Animal Care
- Dependable and Responsible
- Professionalism
Timeline
Lead Bather/Assistant Dog Groomer
Pawfection Pet Salon
03.2024 - Current
Gift Shop Associate
Sweet & Sassy
10.2023 - 03.2024
Kennel Assistant
Care Animal Center
01.2022 - 10.2023
Cat Coordinator
Wiregrass Humane Society
01.2021 - 12.2021
Host/Busser
Rock-N-Roll Sushi
01.2019 - 01.2021
Team Member
Chick-fil-A
11.2018 - 03.2019
Accounts Payable Assistant
Flowers Hospital
05.2016 - 07.2018
Service and Training Manager
Old Navy
11.2014 - 02.2015
Drive-Thru and Catering Manager
Panera Bread
07.2011 - 11.2014
Slocomb High School
None -
Wallace Community College
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