Systematic Administrative Assistant with over 20 years of experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
12
12
years of professional experience
1
1
Certificate
Work History
Remote Executive Administrator to the CEO
Walker-Miller Energy Services
Detroit, MI
10.2020 - 04.2021
Coordinated, and ensured the CEO's schedule was followed and respected.
Worked closely and effectively with the CEO to keep her well informed of upcoming commitments and responsibilities, following up appropriately.
Provided communication and supported between the CEO and internal departments as well as Senior Leadership.
Researched, prioritized incoming issues and concerns addressed to the CEO (as instructed), including those of a sensitive or confidential nature, and provide follow up as needed.
Completed tasks including editing letters, correspondence, emails, and other tasks that facilitate the CEO's ability to effectively guide the company.
Prioritized conflicting needs; handled matters timely, proactively, and follow-through on projects to successful completion.
Managed a variety of special projects for the CEO, some of which may have organizational impact.
Provided consistent and ongoing operational and administrative supervision to team members through training, observation and feedback.
Executive Administrative Assistant
Nexteer Automotive
Auburn Hills, MI
06.2014 - 07.2020
Set up Log Sheets/ I-Lobby for guests; Maintain / track badges.
Develop and maintain filing system for log sheets, invoices, purchase orders, payments, shipments, vendors and products.
Maintain phone system for the building including phone inventory, repairs and troubleshooting; facilitate all new hires and transfers desk set up.
Work with HR to ensure accurate record of new hires and terminations, updating all databases.
Maintain Database with seating for entire building/departments.
Work with Accounts Payable on any questions or concerns with invoices and PO's; maintain filing system for all building vendors; communicate with vendors as necessary for orders, invoicing, or changes to maintain an effective ongoing relationship.
Work with Facilities, Maintenance and Janitorial team to ensure building is clean and safe, coordinate repairs, accidents, etc.
Scheduled & monitored pool vehicle use, repairs/ maintenance, logs, keys.
Scheduled conference rooms as requested by executive staff or directors.
Updated expense reports for Facilities Mgr./Security Lead monthly; ensured that receipts were properly uploaded, and information was accurately reported.
Facilitated all deliveries (national and international) and shipments.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
Coordinated and booked the Director of Security's and Director of Human Resources' airfare, hotel and ground transportation and prepared itinerary to facilitate successful trip.
Promoted team productivity by keeping supplies organized and well-stocked.
Seamlessly interacted with HR and Facilities to plan and complete special projects for World Headquarters.
Orchestrated successful conferences, including associated travel for all speakers and attendees, facilities and support services.
Administrative Assistant
Action Management /Michigan Works
Flint, MI
10.2014 - 06.2016
Established, developed, maintained and updated filing system for the department.
Organized and prioritized large volume of information for clients and staff.
Worked independently and within a team on special non-recurring and ongoing projects.
Acted as project manager for special projects at the request of supervisor, which included planning, and coordinating multiple presentations, disseminating information, created brochures.
Acted as a liaison with other departments and outside agencies to handle confidential and non- routine information and explain policies when necessary.
Worked with diverse population of people, responding to customers' constant changing demands.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
Handled client correspondence and tracked records to foster office efficiency.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
Coached new employees on administrative procedures, company policies and performance standards.
Coordinated bookkeeping activities in QuickBooks including invoicing and accounts payable.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Property Manager
Treasure Enterprise
Flint, MI
06.2013 - 09.2014
Produced and edited Monthly Newsletter Publication.
Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Introduced prospective tenants to types of units available and performed tours of premises.
Prepared specifications, solicited bids and approved subcontracts for building services.
Maintained current contract files as prescribed by company contract policies and procedures.
Kept meticulous records of all correspondence between management and tenants.
Oversaw monthly collections of over $100K in funds, maintaining high payment rates by building positive relationships with tenants.
Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
Communicated with landlord regarding building and tenant issues.
Compiled maintenance and repair requests for submission to Maintenance department and reached out to local contractors for bid proposals.
Distributed and followed up on tenant renewal notices.
Verified income, assets and expenses and completed file tracking sheet for each applicant.
Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
Coordinated with janitorial and engineering staff on maintenance and upkeep.
Followed up on delinquent tenants and coordinated collection procedures.
Accounts Manager
Church Funding USA
Flint, MI
01.2013 - 09.2014
Church Funding USA – Millionaires Network Multimedia marketing for promotion of church financing projects.
Oversee project management for special events.
Maintain and upkeep of various databases for the company.
Provide office support for company sales team.
Proficiently maintained financial accounts using Quick Books software system.
Oversaw new business development and customer servicing, including cold calling, networking, marketing, lead generation and account servicing.
Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
Managed 3 accounts by reviewing and mitigating discrepancies and collaborating with account holders.
Liaised between account holders and various departments, communicating effectively to maintain customer satisfaction and uphold company protocols.
Office Manager/Job Specialist
Career Consultantes, Inc.
Flint, MI
08.2011 - 12.2011
Collaborated with Michigan Rehabilitation Services for Job Development and Job Placement for clients with disabilities.
Scheduled appointments and met with prospective employers for services introduction, job development and potential client placement.
Pre-screened clients for potential employment, job coaching and soft skills development.
Follow up with clients and employers to ensure employment retention.
Managed office operations including staff schedules, client appointments, and account management.
Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
Coordinated special projects and managed schedules.
Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
Education
Education in Michigan- Certificates NCDA GlobalCareer Development Facilitator (GCDF) Training –Certification: Business Administration -
Eastern Michigan University
Marketing & Business
Charles Stewart Mott Community College
Flint, MI
Business Administration
Eastern Michigan University
Ypsilanti,l MI
Certification
Work at Home Customer Service Training, Destiny Enterprise Group- 04/12/2021-04/16/2021
Skills
Office management
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Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Remote Executive Administrator to the CEO
Walker-Miller Energy Services
10.2020 - 04.2021
Administrative Assistant
Action Management /Michigan Works
10.2014 - 06.2016
Executive Administrative Assistant
Nexteer Automotive
06.2014 - 07.2020
Property Manager
Treasure Enterprise
06.2013 - 09.2014
Accounts Manager
Church Funding USA
01.2013 - 09.2014
Office Manager/Job Specialist
Career Consultantes, Inc.
08.2011 - 12.2011
Education in Michigan- Certificates NCDA GlobalCareer Development Facilitator (GCDF) Training –Certification: Business Administration -