Supervise, assist and overview other tellers transactions.
Organize and process orders and deposits from various financial institutions
Sort and prepare money received from ATM's and other clients
Receive, sort and distribute workload amongst the team
Scan, image and verify deposits containing checks and cash from specific clients into the system
Prepare balance sheets for deposits that were imaged using Microsoft
Sort, file , store and discard documents that were imaged
Enter deposits into Microsoft Excel and performs end of the day tasks such as emails
Puts processed money into the correct placement in the vault
Prepare spreadsheets for monthly billing for specific customers
Assisted in training new employees on company procedures, fostering a supportive work environment for skill development.
Researched and resolved account discrepancies.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Victoria's Secret
Sales support
09.2010 - 10.2018
Job overview
Shipment Processing:Taking items from the boxes, sorting ,sensor, and putting merchandise out on the floor. Create boxes and shelves for excess shipment by brand,style/scent, color, and size.
Sometimes on the Sales floor: Selling to and assisting customers and restocking. Answering questions and checking inventory for products in the stocking room. Keeping knowledge of all deals and new products to inform customers on.
Floor-set and display: Change store around using a set plan guide includes lifting drawers, tables, posts, signs, window displays, mannequins, and merchandise
Moving and breaking down boxes
Occasional bra fitting: ensuring the customer is wearing the correct size and bra
Minor cleaning before store opening: emptying trash, wiping windows and displays, sweeping, vacuuming and mopping
Operating the fitting room
Filling out and filing necessary paperwork to ensure inventory
Act as a cashier: Handling monetary transactions. Ensuring the customers satisfaction with items. Helping customers pay credit card in the store. Inquiring about applying for credit cards.
Counting cash drawers at the beginning and end of shifts to ensure correct balance.
Applied effective time management techniques to meet tight deadlines.
Worked flexible hours across night, weekend, and holiday shifts.
Train new employees in all areas and share knowledge and tips for success.
Self Employed
Childcare Provider/Babysitter
01.1998 - 09.2018
Job overview
Provided childcare for children aging from infancy to 14
Stayed at the house all week at times including overnight
Spent time with the child(ren):setting up activities
Other duties included tutoring, meal preparation light housekeeping
Monitored children's activities to verify safety and wellbeing.
Marshalls and HomeGoods
Cashier
07.2012 - 02.2017
Job overview
Organize clothes and paperwork according to standards
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Assisted customers with returns, refunds and resolving transaction issues.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Worked flexible schedule and extra shifts to meet business needs.
Performed cash, card and check transactions to complete customer purchases.
Dump trash and restock soft drinks as well as merchandise
Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Restocked and organized merchandise in front lanes.
Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Housing and Urban Development
Office of Financial Management Summer Intern
06.2007 - 09.2007
Job overview
Typed and stored documents on Microsoft Word and Microsoft Excel
Provided administrative support to department managers, ensuring efficient daily operations within the office environment.
Managed multiple tasks simultaneously while consistently meeting deadlines under high-pressure situations during the internship period.
Answered phones, provided information and took messages. Also faxed documents to necessary recipients.
Maintained a strong work ethic and positive attitude throughout the summer internship program, earning recognition from supervisors for outstanding performance and commitment to team success.
Completed research, compiled data, updated spreadsheets, and produced timely reports.
Sorted and organized files, spreadsheets, and reports.
Opened, sorted and distributed incoming mail and packages.
Demonstrated respect, friendliness and willingness to help wherever needed.
Help plan events and parties for the staff
Maintained inventory of office supplies
Education
Northern Virginia Community College
Woodbridge, VA
Temple University
Philadelphia, PA
from Biology/ Public Health
Potomac High School
Dumfries, VA
High School
06.2008
Skills
Sales and Cross-Selling
Account Management
Complex Information Interpretation
Customer Service-Oriented
Financial Services
Strong Work Ethic
Pleasant and Personable
Currency Exchange
Friendly
Cash Handling
Sorting and Filing
Positive
Professionalism and Courtesy
Attention to Detail
Inventory Management
Activities
Redemption Christian Center Youth Group, 04/01/07- 05/01/12, Youth Of the Quarter: Excelled in school as well as home and church, Watched and taught children during adult service, Participated in fund raising events including the car wash and food drive
Temple Main Campus Program Board, 10/01/08, 04/01/09, Help plan events for the campus, Input ideas creativity for the school
Redemption Christian Center Youth Group(High School), 09/01/07, 06/01/08, Studied inspirational songs and poetry, Performed at some schools
Gospel Inspirers Choir, 2005, 2008, Volunteered at Sunrise Assistant Living, New Life Youth Group, home, Martha's Soup Kitchen, Purchased necessities for children and delivered them to the shelter, Toy drive, Active on Step Team, Choir and have written plays and skits for youth
New Life Youth Group, 2003, 2008, Wrote and planned lesson plans for children, Taught children materials needed to advance in the world, Rotate groups and children to experience new challenges
Temple University, 09/01/08, 05/01/10
Potomac Senior High School, 09/01/06, 06/01/08, Diploma