Christina St. Ledger
Las Vegas,NV
Summary
Dynamic professional with over 15 years of experience in customer service and a proven track record as a Certified Occupational Therapy Assistant and Director of Rehabilitation, specializing in geriatric care and inpatient services. Strong management and communication skills enable effective navigation of PDPM management complexities while delivering efficient and detailed information in fast-paced environments. Extensive fieldwork experience has honed problem-solving, organizational, and multitasking abilities, fostering meaningful connections with patients and colleagues. Authorized to work in the U.S. for any employer, ready to contribute expertise to enhance patient care and operational efficiency.
Overview
14
14
years of professional experience
1
1
Certification
Work History
DOR/COTA
Reliant Rehabilitation/snf/LTAC
Las Vegas, NV
08.2022 - Current
- Instruct patient in individual therapeutic interventions to improve functional performance of daily living such as strength training, dynamic balance and ADL training.
- Communicate patient progress to supervising OT on a regular basis to ensure most effective treatment plan.
- Assist OT in establishing and modifying treatment plans to maximize patient progress towards improved functional performance.
- Completing daily documentation of treatment interventions, education provided to patient and staff and patient responses to treatment.
- PDPM management
Director of Rehabilitation
Sandstone Healthcare Group
Las Vegas, NV
10.2023 - 12.2025
- Makes sure highest standard of rehabilitation services is delivered and maintained. Provide direct patient care. Monitors the standard of clinical services being delivered and maintained in all sites and ensures an ethical and compliant product is being delivered. Reviews monthly department and individual therapist outcomes and supports staff in identifying strategies to improve outcomes as needed.
- Oversaw and managed the daily operations of a rehabilitation department, ensuring efficient and effective delivery of services
- Collaborated with physicians, nurses, and other healthcare professionals to develop comprehensive treatment plans for patients
- Implemented evidence-based practices and treatment protocols to enhance therapy effectiveness and maximize patient progress
- Managed the recruitment, hiring, training, and performance evaluation of therapy staff members
- Established strong relationships with insurance providers to ensure timely reimbursement for services rendered
- Monitored departmental budget and expenses to maintain financial viability while meeting quality standards
- Developed and implemented strategic plans to improve patient outcomes, increase revenue, and optimize resource utilization
- Conducted regular audits on documentation practices to identify areas for improvement or potential risks for non-compliance
- Developed policies and procedures to ensure compliance with federal/state regulations regarding patient privacy (HIPAA)
- Utilized data analytics tools to track key performance indicators (KPIs) such as patient satisfaction rates and therapy outcomes
- PDPM management
COTA/L
Encompass Health
Las Vegas, NV
10.2021 - 03.2023
- Facilitated rehabilitation sessions to enhance patients' functional abilities and independence.
- Assisted in developing individualized treatment plans for diverse patient populations.
- Collaborated with occupational therapists to assess patient progress and adjust therapy strategies.
- Educated patients and families on therapeutic exercises and home care techniques.
- Documented patient treatment outcomes and maintained accurate records in electronic health systems.
Certified Occupational Therapy Assistant
Trellis Centennial
Las Vegas, NV
01.2020 - 11.2021
- Trained new staff on best practices for patient care and therapy protocols.
- Collaborated with supervising Occupational Therapists to evaluate treatment effectiveness, making necessary adjustments for optimal results.
- Adapted treatment approaches according to individual patient preferences, ensuring engagement in the therapeutic process.
COTA
RehabCare
Las Vegas, NV
03.2017 - 01.2020
- Implemented feedback mechanisms to enhance patient engagement during therapy sessions.
- Improved patient outcomes by implementing individualized treatment plans and collaborating with interdisciplinary teams.
Health Unit Coordinator/ Certified nursing Assistant
Wheaton Franciscan Healthcare
Franklin, WI
09.2012 - 12.2016
- I worked in the ICU (fast paced environment) my position was HUC/CNA which involved answering phones, admitting patients, billing patients, entering Dr. Orders in computer, communicating with nurses/doctors/ patients, checking patient vital signs, charting real time, organizing patient charts.
Education
Occupational Therapist assistant (Associate) -
Bryant & Stratton College
Milwaukee, WI08.2016
Criminal Justice (Associate's degree) - undefined
Milwaukee Area College
Milwaukee, WI05.2010
Skills
- Medicare Guidelines
- Organizational skills
- Employee retention
- Recruiting
- Budgeting
- Time management
- Leadership
- State healthcare regulations
- Documentation review
- Delegation
- Team management
- Performance improvement
- Outcome measurement
- Interdisciplinary collaboration
- Teamwork and collaboration
- Multitasking
- Excellent communication
Certification
- COTA April 2017 to March 2027
- BLS Certification
Languages
English
Timeline
Director of Rehabilitation
Sandstone Healthcare Group
10.2023 - 12.2025
DOR/COTA
Reliant Rehabilitation/snf/LTAC
08.2022 - Current
COTA/L
Encompass Health
10.2021 - 03.2023
Certified Occupational Therapy Assistant
Trellis Centennial
01.2020 - 11.2021
COTA
RehabCare
03.2017 - 01.2020
Health Unit Coordinator/ Certified nursing Assistant
Wheaton Franciscan Healthcare
09.2012 - 12.2016
Criminal Justice (Associate's degree) - undefined
Milwaukee Area College
Occupational Therapist assistant (Associate) -
Bryant & Stratton College