Christina Stone
Santa Fe,New Mexico
Summary
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lead Assistant Manager
Speedway Gas Station
Santa Fe, NM
09.2021 - 02.2022
- Mentored and guided employees to foster proper completion of assigned duties.
- Built strong relationships with customers through positive attitude and attentive response.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
- Facilitated training for associates through daily coaching and regular performance appraisals.
- Initiated timely response to emails, voicemails and written correspondence.
- Assisted with new hire processing and existing training programs.
- Positioned as go-to person for up to 10 staff members, troubleshooting complex administrative and training issues promptly.
- Wrapped, dated and stored food in refrigerators under standardized temperature for future uses.
- Received, inspected and verified food and kitchen inventory delivery before storage.
- Disposed waste and replenished fresh supplies by checking expiry dates and rotating stock.
Manager
Allsups Convience Store
Santa Fe, NM
08.2018 - 07.2020
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Developed and maintained relationships with customers and suppliers through account development.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Approved regular payroll submissions for employees.
- Recorded inventory sales into organization's weekly income report.
Front End Supervisor
Lowes Signature Market/ Food King
Santa Fe, NM
09.2016 - 02.2019
- Monitored cash drawers in 12 checkout stations to verify adequate cash supply.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Trained team members in successful strategies to meet operational and sales targets.
Cashier
Giant Gas Station
Alamogordo, NM
01.2015 - 09.2016
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Caregiver
Aristocrat Assisted Living
Alamogordo , NM
02.2013 - 01.2014
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted patients with self-administered medications.
Education
Bachelor of Arts - Business Administration And Management
University of Arizona
Tucson, AZHigh School Diploma -
Tularosa High School
Tularosa, NM05.2010
Skills
- Shift Coverage
- Shrinkage Prevention
- Performance Tracking and Evaluations
- Product and Service Knowledge
- Performance Appraisal
- Maintaining Clean Work Areas
- Regulatory Auditing
- Vendor Performance Monitoring
- Sales Monitoring
- Scheduling and Coordinating
- Proper Staffing
- Operational Efficiency
- Store Management
Certification
Liqour License obtained
Timeline
Lead Assistant Manager
Speedway Gas Station
09.2021 - 02.2022
Manager
Allsups Convience Store
08.2018 - 07.2020
Front End Supervisor
Lowes Signature Market/ Food King
09.2016 - 02.2019
Cashier
Giant Gas Station
01.2015 - 09.2016
Caregiver
Aristocrat Assisted Living
02.2013 - 01.2014
Bachelor of Arts - Business Administration And Management
University of Arizona
High School Diploma -
Tularosa High School
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