Christina Storer
Flowery Branch,GA
Summary
Knowledgeable Workforce Analyst successful gathering, reviewing and modeling information to make proactive adjustments to schedules and strategies. Highly organized and skilled with excellent critical thinking, problem-solving and planning abilities. Over 10+ years of experience in workforce assessment.
Overview
15
15
years of professional experience
Work History
HR Delivery Specialist
Randstad Sourceright
05.2022 - Current
- Started in a Project Manager role for a line of business, with a focus on improving assigned metrics around time to fill. I improved efficiency by dropping time to fill from 85 days to 62 days
- Moved into the Operations Analyst role with a focus on auditing job postings to ensure we are meeting legal and client requirements, creating scorecards, and deploying solutions to make our advisor's job more streamline
- I regularly utilized Tableau, Excel, Sharepoint, and Canva.
Operations Analyst
GEODIS Logistics
04.2019 - 04.2022
- I processed invoices in Coupa to ensure monthly bills are paid and processed in a timely manner, created purchase orders, and managed the monthly cost tracker to ensure we were staying on budget
- Lead analyst for the Vendor Management System (Beeline) to ensure all temporary teammates are onboarded correctly, created all new requisitions, and handled all terminations within the system.
- Worked within Kronos to ensure new employees populated correctly, and handled all administrative tasks to ensure new employees were set up.
- Lead for the Shyft application. Managed the application including adding and removing teammates and creating and approving all overtime and voluntary time off opportunities.
Workforce Management Analyst
Bank of New York Mellon
12.2012 - 04.2019
- Built the instance of NICE IEX in the back end of the tool from the ground up and placed in charge of creating and deploying training for the Resource Planning team, supervisors, managers and technical analysts.
- Responsible creating forecasts and schedules for the technical analysts within NICE IEX.
- Monitored CMS Avaya and adjusted skills as necessary.
- Monitored and audited all vacation allotments and approving vacation time through NICE IEX and PurelyHR Time off Manager.
- Created various reports to show staffing needs.
-
CPU Tier 1 Technical Support
TRG Customer Solutions INC
05.2012 - 12.2012
- Provided over the phone technical support for customers of non-Windows based computers
- Assisted with training of new analysts.
Team Leader
Pulse Marketing Inc
12.2011 - 05.2012
- Responsible for training new representatives
- In charge of keeping track of inventory and setting up and taking down our sales set up.
Home Manager
MidTN Supported Living Inc
07.2010 - 12.2011
- In charge of managing spending/grocery money for the clients, training new employees, adhering to strict schedules for medication, doctors appointments, outings, and employment for the clients
- Daily paperwork and reporting
- Certified in first aid, CPR and medication administering.
Store Manager
Hollywood Video
11.2008 - 03.2010
- Scheduled all employees, conducted store inventories once per quarter, trained and developed new associates, counted cash drawers and made bank deposits
- Led the store as the company went out of business.
Education
High School Diploma -
Triad High School
Troy, Illinois05.2004
Skills
- Workforce Planning
- Strong verbal communication
- Attention to Detail
- Project Management
- Multitasking
- Team leadership
- Time Management
- Organizational Skills
Timeline
HR Delivery Specialist
Randstad Sourceright
05.2022 - Current
Operations Analyst
GEODIS Logistics
04.2019 - 04.2022
Workforce Management Analyst
Bank of New York Mellon
12.2012 - 04.2019
CPU Tier 1 Technical Support
TRG Customer Solutions INC
05.2012 - 12.2012
Team Leader
Pulse Marketing Inc
12.2011 - 05.2012
Home Manager
MidTN Supported Living Inc
07.2010 - 12.2011
Store Manager
Hollywood Video
11.2008 - 03.2010
High School Diploma -
Triad High School
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