CHRISTINA STOUFFER
Woodbine
Summary
Accomplished manager with a solid background at Armour Construction LLC, focusing on budget management and strategic marketing initiatives. Proficient in office administration and customer relations, successfully coordinating projects that elevated brand recognition. Notable improvements in service delivery and client satisfaction achieved through effective leadership.
Overview
34
34
years of professional experience
Work History
Manager
Armour Construction LLC
Woodbine
08.2004 - Current
- Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
- Answer phone calls and direct calls to appropriate parties or take messages.
- Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.
- Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
- File and retrieve corporate documents, records, and reports.
- Open, sort, and distribute incoming correspondence, including faxes and email.
- Prepare responses to correspondence containing routine inquiries.
- Manage and maintain executives' schedules.
- Process payroll information.
- Formulate, direct and coordinate marketing activities and policies to promote products and services, working with advertising and promotion managers.
- Identify, develop, or evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors.
- Evaluate the financial aspects of product development, such as budgets, expenditures, research and development appropriations, or return-on-investment and profit-loss projections.
- Initiate market research studies or analyze their findings.
- Oversaw daily operations for home improvement projects and service delivery.
- Managed vendor relationships to ensure quality materials and timely deliveries.
- Coordinated project schedules to optimize workflow and meet deadlines.
- Facilitated communication between clients, contractors, and team members effectively.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Analyzed market trends and competitor activity to inform business strategy.
- Oversaw marketing initiatives, increasing brand awareness and sales.
- Reviewed completed work to verify consistency, quality, and conformance.
Land Use Paralegal
Linowes and Blocher
Bethesda
11.2002 - 08.2004
- Prepare for trial by performing tasks such as organizing exhibits.
- File pleadings with court clerk.
- Gather and analyze research data, such as statutes, decisions, and legal articles, codes, and documents.
- Paralegal for Land Use and assisted with Real Estate Division
Legal Secretary
Steven D. Cohen, Esquire
Burtonsville
05.1992 - 10.2002
- Prepare and process legal documents and papers, such as summonses, subpoenas, complaints, appeals, motions, and pretrial agreements.
- Mail, fax, or arrange for delivery of legal correspondence to clients, witnesses, and court officials.
- Receive and place telephone calls.
- Schedule and make appointments.
- Organize and maintain law libraries, documents, and case files.
- Make photocopies of correspondence, documents, and other printed matter.
- Assist attorneys in collecting information such as employment, medical, and other records.
- Draft and type office memos.
- Prepare and distribute invoices to bill clients or pay account expenses.
- Attend legal meetings, such as client interviews, hearings, or depositions, and take notes.
Education
Completed coursework towards Paralegal Sudies - Paralegal Sudies
HOWARD COMMUNITY COLLEGE
Columbia, MD07.2000
Skills
- Office administration
- Budget monitoring
- Attention to detail
- Time management
- Scheduling and planning
- Marketing
- Verbal and written communication
- Decision-making
- Financial records oversight
- Expense tracking
- Lead generation
- Customer service
Timeline
Manager
Armour Construction LLC
08.2004 - Current
Land Use Paralegal
Linowes and Blocher
11.2002 - 08.2004
Legal Secretary
Steven D. Cohen, Esquire
05.1992 - 10.2002
Completed coursework towards Paralegal Sudies - Paralegal Sudies
HOWARD COMMUNITY COLLEGE