Christina Stover
Hometown,WV
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills with a positive attitude.
Overview
10
10
years of professional experience
Work History
Safety Leader
Toyota Motor Manufacturing
11.2021 - Current
- Monitored workplace activities to determine compliance with safety regulations and standards.
- Conducted safety audits and inspections to identify workplace hazards and deficiencies.
- Investigated incidents, determining root causes and implementing corrective actions.
- Educated employees on hazardous waste management, emergency response and safe work practices.
- Developed and implemented safety policies and procedures to promote workplace safety.
Production Worker
Toyota Motor Manufacturing
05.2021 - Current
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
- Participated in regular meetings with team members to discuss production updates.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Troubleshot production issues and provided timely solutions.
Patient Registration Representative
CAMC Teays Valley Hospital
07.2016 - 06.2021
- Explained financial responsibilities to patients as well as payment options and potential collection procedures imposed upon patients and other responsible parties.
- Secured patient privacy by learning and following HIPAA regulations to keep organization compliant with relevant laws.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Maintained clean and organized workspaces to promote smooth operation and easy access to patient information.
- Set up patients in system by documenting key data, confirming eligibility, and verifying insurance benefits.
Assistant Manager
Dunkin' Donuts
01.2015 - 07.2016
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
Shift Leader
Dunkin' Donuts
05.2014 - 01.2015
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
Crew Member
Dunkin' Donuts
01.2014 - 05.2014
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Assisted other team members to achieve goals.
Education
High School Diploma -
Hurricane High School
HurricaneSkills
- Safety Awareness
- Safety Auditing
- Product Availability
- Kaizen and Kanban
- 5S Principles
- Defect Identification
- Documentation
- Time Management
- Ergonomic Analysis
Timeline
Safety Leader
Toyota Motor Manufacturing
11.2021 - Current
Production Worker
Toyota Motor Manufacturing
05.2021 - Current
Patient Registration Representative
CAMC Teays Valley Hospital
07.2016 - 06.2021
Assistant Manager
Dunkin' Donuts
01.2015 - 07.2016
Shift Leader
Dunkin' Donuts
05.2014 - 01.2015
Crew Member
Dunkin' Donuts
01.2014 - 05.2014
High School Diploma -
Hurricane High School
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