Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christina Stowe

DRY FORK,VA

Summary

Professional with extensive experience in customer service and office administration at Dollar General Store. Proven ability to enhance customer satisfaction and streamline operations through effective communication and organization. Skilled in appointment scheduling and maintaining confidentiality, consistently fostering a positive work environment while achieving operational excellence.

Experienced with managing office communications, schedules, and records. Utilizes strong organizational and multitasking skills to ensure smooth office operations. Track record of effective communication and problem-solving in dynamic environments.

Professional administrative specialist with proven track record in managing office operations efficiently. Strong focus on team collaboration, problem-solving, and delivering results under shifting demands. Skilled in scheduling, document management, and communication. Known for reliability, adaptability, and maintaining high standards.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

6
6
years of professional experience

Work History

Secretary

Whitmell Church of Faith
01.2024 - Current
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.

Assistant Manager/Shift Lead Manager

Dollar General Store
04.2019 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Education

No Degree - Criminal Justice/ Homeland Security

Guilford Technical Community College
Jamestown, NC

High School Diploma -

Tunstall High School
Dry Fork, VA
06-1996

Skills

  • Customer service
  • Verbal and written communication
  • Office administration
  • Organization
  • Appointment scheduling
  • Calendar management
  • File management
  • Schedule management
  • Mail distribution
  • Minute taking
  • Confidentiality
  • Reception functions

Timeline

Secretary

Whitmell Church of Faith
01.2024 - Current

Assistant Manager/Shift Lead Manager

Dollar General Store
04.2019 - Current

No Degree - Criminal Justice/ Homeland Security

Guilford Technical Community College

High School Diploma -

Tunstall High School
Christina Stowe