Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christina Swain

Mount Morris,MI

Summary

Results-driven Team Leader with 15+ years of experience in residential and commercial cleaning, retail sales, and customer service. Proven track record of exceeding cleanliness standards, managing inventory, and providing exceptional customer service. Skilled in implementing efficient cleaning techniques, managing teams, and collaborating with clients to understand their specific needs and preferences. Proficient in retail management, pricing, and merchandising.

Overview

2025
2025
years of professional experience

Work History

Residential and Commercial Cleaner

  • Followed established safety protocols and procedures at all times during the cleaning process
  • Completed assigned tasks within specified timeframes while meeting quality standards
  • Assisted in training new team members on proper cleaning techniques and company policies
  • Responded quickly to emergency clean-up situations such as spills or accidents
  • Worked independently or as part of a team depending on the size of the facility being cleaned
  • Maintained confidentiality when handling sensitive information or documents during the cleaning process
  • Ensured proper disposal of waste materials according to local regulations
  • Developed strong relationships with clients through consistent delivery of exceptional service
  • Implemented time-saving strategies that reduced overall cleaning time without compromising quality
  • Safely operated power tools such as floor buffers, carpet cleaners, pressure washers, etc
  • Dusted furniture, fixtures, window sills, baseboards, etc., ensuring a dust-free environment
  • Mopped floors using appropriate solutions based on floor type for optimal cleanliness
  • Washed windows inside/outside using streak-free cleaning agents for a spotless finish
  • Vacuumed carpets and rugs, paying attention to high-traffic areas and removing stains when necessary
  • Sanitized restrooms, including toilets, sinks, mirrors, and fixtures using disinfectants
  • Received positive feedback from clients for consistently exceeding expectations in cleanliness standards
  • Adhered to environmentally friendly practices by using eco-friendly products whenever possible
  • Conducted regular inspections of cleaned areas to ensure compliance with cleanliness standards
  • Maintained open communication with clients to address any concerns or requests promptly
  • Collaborated with clients to understand their specific cleaning needs and preferences
  • Implemented efficient cleaning techniques to maximize productivity while maintaining attention to detail
  • Managed inventory of cleaning supplies, restocking as needed to ensure uninterrupted service
  • Performed thorough cleaning and sanitization of commercial spaces, including offices, retail stores, and warehouses
  • Collaborated with maintenance staff for repairs or replacements needed in the facilities
  • Emptied trash cans and replaced liners to maintain cleanliness and hygiene standards
  • Waxed or polished floors as needed to enhance their appearance
  • Cleaned kitchen areas thoroughly by washing countertops, appliances, dishes, etc
  • Diligently followed safety guidelines when handling hazardous materials or chemicals
  • Maintained a clean and organized supply closet with proper labeling of cleaning products
  • Notified management of any maintenance issues or repairs needed in the facilities
  • Assisted in setting up meeting rooms or event spaces according to client specifications
  • Fulfilled special requests from clients such as carpet shampooing or upholstery cleaning
  • Collaborated with colleagues to ensure efficient workflow and timely completion of tasks
  • Served as a reliable point of contact for clients regarding any cleaning-related inquiries or concerns
  • Leveraged strong organizational skills to prioritize tasks effectively in fast-paced environments
  • Utilized various cleaning equipment and chemicals to ensure high-quality results and maintain a safe working environment

Retail Associate

Meijer
12.2015 - 05.2024
  • Team Lead
  • Stocker
  • Merchandiser
  • Cashier
  • Customer Service
  • Pricing

Education

GED -

Atherton High School
Burton, MI

Skills

  • Assistant Manager Experience
  • Cash Handling
  • Pricing
  • Retail Management
  • Planograms
  • Commercial Cleaning
  • Sales
  • Merchandising
  • Upselling
  • Marketing
  • Residential Cleaning
  • Retail Sales
  • Inventory Control
  • Chemical Storage
  • Conflict Resolution
  • Chemical Handling
  • Deep Cleaning

Timeline

Retail Associate

Meijer
12.2015 - 05.2024

Residential and Commercial Cleaner

GED -

Atherton High School
Christina Swain