Christina Swanson
Pocatello,ID
Summary
Reliable and self-motivated individual with extensive experience in customer interaction, report building, problem-solving, and organizational skills. Born leader with the ability to multi-task and drive to succeed. Proven track record of delivering exceptional results in fast-paced environments while maintaining a positive attitude and fostering strong relationships with colleagues and clients. Dedicated professional committed to continuous learning and growth to excel in any challenge presented.
Overview
27
27
years of professional experience
Work History
Attendance Clerk
Pocatello/Chubbuck School District
02.2022 - Current
- Record and maintain accurate attendance records.
- Accurately and timely process truancy reports.
- Provide secretarial support to staff-including taking messages, scheduling appointments, preparing documents and correspondence.
- Operates standard and specialized office equipment
- First point of contact for both students and adults with attendance concerns, questions, etc via phone, in person, and email
Night Manager
THE PALACE THEATRE
02.2022 - Current
- Oversee the operations of the kitchen, front of the house, as well as the bar and concessions.
- Maintain quality control, time management for dinner service, and address questions and issues in a timely manner.
- Complete and review spreadsheets keeping track of gratuities, patron dinners, and concessions inventory.
- Steps in as bartender when needed.
Paraprofessional
Pocatello School District
08.2021 - 02.2022
- Assist the Sped Math teacher with various tasks as needed. Filled in as a substitute when the teacher was out of the classroom. Assisted students with assignments and reading tests.
Insurance Inspector
Mueller Reports
06.2014 - 05.2021
- Complete underwriting reports timely and efficiently. Record observations in accordance with customer specific requirements. Meet and speak with policyholders in a professional manner. Willing to travel to other regions when asked and complete reports. Continually asked to assist with field operations located throughout Idaho and surrounding states including Utah and Wyoming.
- MUELLER SERVICES
In-Home Childcare Provider
05.2010 - 06.2014
- While focusing on caring for my own children at home, I also watched several other children in my home.
Branch Manager
CHASE BANK
05.2009 - 03.2010
- Maintain quality control, quickly and effectively solve customer challenges, work independently and continually meet or exceed expectations and deadlines. Branch audits were never below 95%. Complete and review monthly financial statements. Responsible for the interviewing/hiring and supervision of employee.
Teller, Operations Supervisor, Assistant Manager
CHASE BANK
08.1998 - 05.2009
- Scheduling and training of employees
- Assisted with the interviewing of new hires
- Created and maintained labeled organization for everything in the branch (supplies, employee records, security keys, etc)
- Order inventory
- Supervise employees and conduct monthly reviews
- Point of contact for customers
- Loan origination
- Idaho Operations Supervisor of the Year-award trip to Disney World 2003
- Operations Supervisor and Top Teller for multiple months for the state of Idaho
Education
Associate of Applied Science Degree - HOTEL/MOTEL MANAGEMENT
COLLEGE OF SOUTHERN IDAHO
Twin Falls, ID05.1996
Skills
- Banking
- Office Management
- Hotel experience
- Team Player
- Loan Origination
- Supervising experience
- Auditing
- Mystery shopper for local businesses
- Typing
- Interviewing
- Strong Customer Service Skills
- Cash handling
- Employee evaluation
- Communication skills
- Office management
- Quality control
- Loan Officer Experience
- Conflict management
- Customer service
- Credit Analysis
- Quality Inspection
- Management
- Accounts Payable
- Attention to Detail
- Employee
- Microsoft Office
- Sales
- Dependable with a strong work ethic
- Front desk
- Quality Control
- Volunteer at the Palace Theatre
- Accounts Receivable
- Microsoft Outlook
- Account Management
- Time management
- Fair Housing Regulations
- Strong organizational and time management skills
- Bartending
- Cash register
- Respectfulness
- Strong organization
- Verbal and written communication
- Truancy reporting
- Record keeping expertise
- Confidentiality
- Multitasking
- Courteous and professional
- Adaptability and flexibility
- Reliable and punctual
Affiliations
- Butte County Class of 1994 Reunion Group
- May 1994 to Present
- President of the graduation class that is now ongoing chairperson for any and all future class reunions:
- Forms a committee
- Chooses a date and location
- Finds a venue(s)
- Arranges meals/catering
- Establishes a budget
- Creates a guest list which include locating class mates
- Promotes the reunion
- Franklin Middle School Parent/Teacher Organization
- August 2013 to May 2015
- President of the Franklin PTO from 2014-2015
- Organized new member signups events
- Conducted monthly meetings
- Helped organize volunteers for treats and chaperones at dances
- Raised money to assist various departments w/in the school
- Secretary/Treasurer from 2013-2014
Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteHybridImportant To Me
Work-life balanceFlexible work hoursHealthcare benefitsPaid time offPaid sick leaveLanguages
English
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Attendance Clerk
Pocatello/Chubbuck School District
02.2022 - Current
Night Manager
THE PALACE THEATRE
02.2022 - Current
Paraprofessional
Pocatello School District
08.2021 - 02.2022
Insurance Inspector
Mueller Reports
06.2014 - 05.2021
In-Home Childcare Provider
05.2010 - 06.2014
Branch Manager
CHASE BANK
05.2009 - 03.2010
Teller, Operations Supervisor, Assistant Manager
CHASE BANK
08.1998 - 05.2009
Associate of Applied Science Degree - HOTEL/MOTEL MANAGEMENT
COLLEGE OF SOUTHERN IDAHO
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