Summary
Overview
Work History
Education
Skills
Timeline
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Christina Szumlinski

Rochester Hills

Summary

Dynamic and dedicated professional with a strong background in customer service from Meijer. Proven ability to enhance customer satisfaction through effective communication and conflict resolution. Skilled in payment collection and POS system operations, consistently demonstrating reliability and professionalism in fast-paced environments. Committed to optimizing efficiency and building lasting customer relationships.

Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.

Overview

2
2
years of professional experience

Work History

Cashier

Meijer
04.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Delivery Driver

DoorDash
04.2023 - 04.2024
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.

Appointment Scheduler

McLaren Flint
02.2023 - 05.2023
  • Provided excellent customer service through attentive listening, empathetic communication, and efficient problem-solving during the scheduling process.
  • Answered phone calls and answered questions from potential customers.
  • Managed high call volume while maintaining professionalism and accuracy when gathering client information for appointment bookings.
  • Acted as first point of contact and set appointments for prospective clients.
  • Optimized available time slots by proactively identifying opportunities to fill cancellations or last-minute openings.

Education

Certificate - Medical Assistant

Carnegie Institute
Troy, MI

High School Diploma -

Kimball
Royal Oak, MI
06-1989

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Reliability and punctuality
  • Professionalism and courtesy
  • Conflict resolution
  • Payment collection
  • POS system operations

Timeline

Cashier

Meijer
04.2024 - Current

Delivery Driver

DoorDash
04.2023 - 04.2024

Appointment Scheduler

McLaren Flint
02.2023 - 05.2023

Certificate - Medical Assistant

Carnegie Institute

High School Diploma -

Kimball

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Christina Szumlinski