Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Christina Taylor

Southfield,MI

Summary

A Highly experienced Department Lead with background in coordinating and overseeing team activities to meet departmental goals. Strong skills in leadership, project management, and resource allocation demonstrated through effective team collaboration and task prioritization. Proven ability in fostering a positive work environment, driving operational efficiency and contributing to business growth.

Overview

2
2
years of professional experience

Work History

Department Lead

Emagine Theaters
Royal Oak, MI
02.2024 - Current
  • Developed and implemented departmental policies and procedures.
  • Coordinated with other departments to ensure efficient workflow across the organization.
  • Provided training and guidance to new employees on policies and procedures.
  • Resolved customer complaints in a timely manner by identifying root causes of issues.
  • Monitored employee performance and provided feedback to ensure job expectations were met.

Customer Service Cashier

Lowes Home Improvment
Madison Heights, MI
06.2023 - 09.2024
  • Informed customers about product pricing and answered questions regarding products and services available in the store.
  • Greeted customers and provided friendly customer service.
  • Received payment by cash, check, credit cards, vouchers or automatic debits.
  • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Provided information on company policies, warranties, guarantees, financing options and other related matters.

To-Go Server

Olive Garden
Warren, MI
09.2022 - 04.2023
  • Delivered orders to customers in an efficient manner with a friendly attitude.
  • Ensured compliance with health safety standards for all food handling procedures.
  • Responded promptly to customer inquiries via phone or email in a courteous manner.
  • Communicated effectively between the kitchen staff and customers regarding order status.
  • Verified that prepared food met requirements for quality and quantity before delivery.

Education

Some College (No Degree) - General Studies

Oakland Community College
Bloomfield Hills, MI

Skills

  • Documentation
  • Team Development
  • Task Delegation
  • Student evaluations
  • Organizational abilities
  • Equipment Maintenance
  • Team management experience
  • Complaint resolution
  • Data Entry
  • Grammar

Affiliations

  • jewelry making
  • working out
  • enjoying time with friends and family

Timeline

Department Lead

Emagine Theaters
02.2024 - Current

Customer Service Cashier

Lowes Home Improvment
06.2023 - 09.2024

To-Go Server

Olive Garden
09.2022 - 04.2023

Some College (No Degree) - General Studies

Oakland Community College

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Christina Taylor