Christina Thomas

• Stocked shelves with new merchandise and checked for outdated or damaged items.
• Stocked shelves with newly arrived products.
• Maintained neat, safe and orderly workspace to prevent accidents and injuries.
• Lifted materials of varied weights on regular basis.
• Faced products on shelves and displays to meet company policies.
• Provided customer service by answering questions about product location, price and availability.
• Replenished items to maintain stock availability.
• Organized storage areas for efficient use of space.
• Arranged merchandise in an attractive manner to promote sales.
• Ensured that all products were labeled properly before stocking the shelves.
• Greeted customers and retrieved requested products to drive satisfaction.
• Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
• Removed outdated products from shelves in accordance with company policy.
• Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
• Inspected stock for damage or defects and reported issues to management.
• Participated in physical inventories of stock on hand periodically.
• Assisted customers by locating items and loading heavy purchases in vehicles.
• Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
• Monitored expiration dates of perishable items to ensure freshness.
• Received and processed incoming shipments of merchandise.
• Sorted returned merchandise for restocking or disposal.
• Followed safety procedures when handling hazardous material or dangerous goods.
• Updated product labels to reflect accurate pricing.
• Assisted with store displays and window dressing as needed.
• Maintained accurate inventory records through manual systems and and or computerized databases.
• Recorded quantity, type and value of materials or items received.
• Updated products with new pricing or temporary promotion signs to increase sales.
• Completed documentation related to receiving, stocking, returns and other activities accurately.
• Packed boxes for shipment using appropriate packing materials.
• Recorded merchandise moves for correct product counts and checked quantities against stocking reports.
• Verified pricing accuracy on shelves against invoices from vendors.
• Resolved or assisted in handling routine customer concerns within established guidelines.
• Stocked shelves, racks, and bins with new or transferred merchandise.
• Kept work areas clean, neat and organized for optimal productivity and worker safety.
• Packed and unpacked items, checking breakables before stocking on shelves.
• Demonstrated great teamwork skills with staff members involved in production and transport.
• Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
• Received and counted stock items, recording data manually or on computer for inventory purposes.
• Stamped price tags on merchandise, referring to official price lists.
• Stored and organized items in tool or supply rooms, allowing for easy retrieval.
• Set up advertising signs on shelves and counters to attract customers and promote sales.
• Read orders to obtain item numbers and located merchandise in bins or on shelves.
• Read orders to verify attributes and quantities of merchandise.
• Printed accurate labels and applied to boxes, crates and containers prior to shipment.
• Recommended disposal of obsolete stocks to write off unsellable items from inventory.
• Compared merchandise invoices to items actually received.
• Assisted cashiers with resolving customer complaints and inquiries.
• Performed daily opening and closing procedures for the register area.
• Maintained a clean work environment by sweeping floors and wiping down counters regularly.
• Assisted with training new cashiers and customer service team members to increase speed of onboarding.
• Trained new cashiers on proper use of registers and store policies.
• Answered customer questions and provided store information.
• Developed strong working relationships with team members to foster collaboration.
• Processed refunds and exchanges according to company policy.
• Assisted customers with locating items within the store when requested.
• Supported other teams when necessary, such as stocking shelves or bagging groceries.
• Resolved discrepancies between POS system and physical money amounts in drawers at end of shift.
• Scanned, priced and bagged customer groceries quickly to keep lines moving.
• Ensured compliance with all safety regulations while performing tasks.
• Processed payments promptly for customers to exceed productivity standards.
• Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
• Provided guidance to cashiers on how to accurately ring up customers' purchases.
• Monitored cashier performance, providing feedback as needed.
• Inventoried stock and placed new orders to maintain supplies for expected demand.
• Recognized potential theft or fraud attempts by monitoring suspicious behavior.
• Directed trash removal and sanitation procedures to keep aisles and register area organized.
• Tracked company inventories, moved excess stock and arranged products to improve sales.
• Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
• Coordinated with other departments when additional support was needed during peak hours.
• Verified customer age requirement for alcohol or tobacco purchases.
• Performed merchandising and signage updates during weekly and seasonal promotional changes.
• Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.

• Organized shelves, racks and bins to ensure product availability.
• Removed product from boxes and placed on shelves according to merchandising guidelines.
• Received and stocked merchandise in a timely manner.
• Picked up boxes and related trash from sales floor.
• Checked shelves in department to determine replenishment needs.
• Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
• Assisted customers with locating items, retrieving merchandise from stockroom shelves and providing information on products.
• Followed instructions to properly arrange merchandise items.
• Maintained cleanliness of work area by sweeping, dusting and disposing of trash.
• Assessed floor displays to restock merchandise.
• Provided excellent customer service when assisting customers in finding desired items or answering questions about products or services offered.
• Reset merchandise throughout assigned section to give shelves and racks professional appeal.
• Adhered strictly to safety regulations while handling heavy equipment such as forklifts and pallet jacks.
• Pulled items from stock using lift equipment and added to shelves or bins.
• Checked expiration dates on all food items to ensure quality control standards were met.
• Used proper case cutting techniques to cut and sort stock loads.
• Followed proper procedure when dealing with hazardous materials such as chemicals or cleaning supplies.
• Maintained an orderly appearance at all times throughout the store.
• Observed strict safety measures while stocking shelves to prevent falls and mishaps.
• Operated forklift and pallet jacks to unload trucks and move products throughout the store.
• Helped unpack shipments, check contents against invoices, sort boxes into stacks for stocking purposes.
• Identified and quickly handled spill clean-up.
• Utilized hand truck to transport large quantities of merchandise between departments or areas within the store.
• Assisted customers with product, promotion and policy information.
• Gathered assigned merchandise and transported to store floor locations using hand trucks.
• Removed expired and overripe items to provide freshest options and eliminate health risks.
• Prepared products by adding tags and readying pallets for restocking.
• Reported any suspicious activity or theft immediately to supervisors.
• Responded quickly to emergency situations during night shifts.
• Performed daily inventory checks to maintain accurate records for ordering purposes.
• Stocked shelves, racks, and bins with new or transferred merchandise.
• Kept work areas clean, neat and organized for optimal productivity and worker safety.
• Packed and unpacked items, checking breakables before stocking on shelves.
• Demonstrated great teamwork skills with staff members involved in production and transport.
• Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
• Operated forklift and pallet jack to transport heavy loads.
• Read orders to obtain item numbers and located merchandise in bins or on shelves.
• Placed products on conveyors for final wrapping and shipment.

Extensive Training.

• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
• Accepted cash and credit card payments, issued receipts and provided change.
• Operated cash register or POS system to receive payment by cash, check and credit card.
• Collected payments and provided accurate change.
• Performed other duties as assigned by management.
• Stocked shelves with merchandise when needed.
• Greeted customers and answered any questions they had about the store's products and services.
• Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
• Issued receipts, refunds, credits or change due to customers.
• Answered customer questions and provided store information.
• Delivered high level of customer service to patrons using active listening and engagement skills.
• Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
• Worked closely with front-end staff to assist customers.
• Trained new team members in cash register operation, stock procedures, and customer services.
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
• Provided excellent customer service while promoting loyalty programs to increase sales potential.
• Processed sales transactions to prevent long customer wait times.
• Followed company security procedures for handling large sums of money.
• Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
• Preserved appearance of store by arranging and replenishing displays and merchandise racks.
• Directed trash removal and sanitation procedures to keep aisles and register area organized.
• Ensured compliance with all safety regulations within the store environment.