Christina Thomason
Store manager
Smithfield,NC
Overview
17
17
years of professional experience
Work History
Dispatcher
Thomason Transportation
Willow Spring , NC
12.2021 - Current
- Assigned drivers to appropriate routes based on customer needs.
- Updated records of driver locations, delays, and cancellations.
- Verified driver credentials prior to assigning them a route or task.
- Created daily reports detailing response times, call volumes, and other pertinent information.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
- Maintained logs of all incoming calls and assigned tasks.
- Tracked vehicles using GPS technology and provided real-time status updates as needed.
- Provided timely updates to customers regarding their orders or requests.
Store Manager
CVS Pharmacy
Cary, NC
04.2007 - 06.2018
- Prepared monthly reports on sales figures, expenses, profits.
- Managed daily banking activities such as deposits and withdrawals.
- Ensured compliance with safety regulations and company policies.
- Updated POS system with new products and promotional offers.
- Maintained accurate records of employee performance reviews.
- Organized promotional events to increase product awareness.
- Resolved customer complaints in a timely manner.
- Monitored inventory levels and placed orders to restock shelves.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Developed strategies to maximize sales and profitability.
- Recruited, trained and supervised new employees.
- Created weekly work schedules for store personnel.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Delegated work to staff, setting priorities and goals.
Education
High School Diploma -
Garner High School
Garner, NC06-2003
Skills
- Database Management
- Dispatch Coordination
- Data Entry
- Work Order Management
- Route Navigation
- Customer Relations
References
References available upon request.
Timeline
Dispatcher
Thomason Transportation
12.2021 - Current
Store Manager
CVS Pharmacy
04.2007 - 06.2018
High School Diploma -
Garner High School