Overview
Work History
Education
Skills
References
Timeline
Generic

Christina Thomason

Store manager
Smithfield,NC

Overview

17
17
years of professional experience

Work History

Dispatcher

Thomason Transportation
Willow Spring , NC
12.2021 - Current
  • Assigned drivers to appropriate routes based on customer needs.
  • Updated records of driver locations, delays, and cancellations.
  • Verified driver credentials prior to assigning them a route or task.
  • Created daily reports detailing response times, call volumes, and other pertinent information.
  • Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
  • Maintained logs of all incoming calls and assigned tasks.
  • Tracked vehicles using GPS technology and provided real-time status updates as needed.
  • Provided timely updates to customers regarding their orders or requests.

Store Manager

CVS Pharmacy
Cary, NC
04.2007 - 06.2018
  • Prepared monthly reports on sales figures, expenses, profits.
  • Managed daily banking activities such as deposits and withdrawals.
  • Ensured compliance with safety regulations and company policies.
  • Updated POS system with new products and promotional offers.
  • Maintained accurate records of employee performance reviews.
  • Organized promotional events to increase product awareness.
  • Resolved customer complaints in a timely manner.
  • Monitored inventory levels and placed orders to restock shelves.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Developed strategies to maximize sales and profitability.
  • Recruited, trained and supervised new employees.
  • Created weekly work schedules for store personnel.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Delegated work to staff, setting priorities and goals.

Education

High School Diploma -

Garner High School
Garner, NC
06-2003

Skills

  • Database Management
  • Dispatch Coordination
  • Data Entry
  • Work Order Management
  • Route Navigation
  • Customer Relations

References

References available upon request.

Timeline

Dispatcher

Thomason Transportation
12.2021 - Current

Store Manager

CVS Pharmacy
04.2007 - 06.2018

High School Diploma -

Garner High School

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