Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christina Thompson

Mount Morris

Summary

Dynamic educator with proven success at Edustaff as a Premier Substitute Teacher, adept at fostering student engagement and adapting lesson plans to diverse learning styles. Recognized for exceptional classroom management and relationship-building skills, ensuring a positive learning environment while maintaining high standards of safety and organization.

Experienced with classroom instruction, student engagement, and curriculum implementation. Utilizes effective teaching strategies to maintain conducive learning environment. Strong understanding of classroom management and adaptability.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

21
21
years of professional experience

Work History

Premier Substitute Teacher Moore Elementary

Edustaff
08.2023 - Current
  • Successfully managed classrooms ranging from 2-5, ensuring a positive, organized, and productive learning environment in the absence of regular teachers.
  • Delivered lesson plans across diverse subjects, modifying instruction methods to meet varied learning styles and student needs.
  • Maintained classroom order while fostering an inclusive, respectful, and engaging atmosphere.
  • Managed my own classroom as a long term substitute for 5 months.
  • Quickly adapted to new classroom environments, school procedures, and grade-level expectations with minimal notice.
  • Proficient in adjusting instructional methods on-the-fly to accommodate last-minute lesson changes or student requirements.
  • Lesson Planning
  • Use of Synergy
  • Built immediate rapport with students and staff, earning repeat assignments and positive feedback from administrators.
  • Communicated effectively with school personnel and parents (when necessary) to provide updates on student performance and classroom activities.
  • Applied effective conflict resolution and classroom management strategies to de-escalate issues and maintain student focus.
  • Familiar with school safety procedures and emergency protocols, ensuring student well-being at all times.
  • Utilized modern classroom technology (Smartboards, Google Classroom, Microsoft Teams, etc.) to deliver lessons and track attendance.
  • Accurately completed required administrative tasks, including attendance, grading, and classroom reports.
  • Maintained an excellent record of punctuality, dependability, and adherence to school policies.
  • Recognized for flexibility and availability.

Personal Shopper

Maplebear Inc.
11.2020 - 08.2023
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Tracked substitutions and informed customers of changes.
  • Worked productively with customers to meet order requirements and service expectations.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
  • Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
  • Recommended alternative products or options when specific items were out of stock or unavailable.
  • Managed client budgets effectively, sourcing high-quality products while staying within financial constraints.
  • Managed online shopping orders and deliveries, ensuring timely receipt of purchases.
  • Selected correct products based on customer needs, product specifications and applicable regulations.

Bartender

Clio Bowling Arcade
09.2010 - 11.2020
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
  • Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
  • Enhanced customer experience with engaging conversations and personalized drink recommendations.
  • Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
  • Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
  • Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
  • Contributed to event success, planning beverage menus and efficiently serving large groups.
  • Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
  • Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Assisted with inventorying beverage stock and bar supplies.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Tracked bar stock levels and promptly replenished low materials to prevent shortages.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.

Delivery Driver

The Herald
05.2004 - 03.2011
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Education

Bachelor of Science - Business Administration And Management

Southern New Hampshire University
Hooksett, NH
12-2025

Skills

  • Classroom management
  • Adaptable
  • Relationship building and management
  • Student engagement
  • Positive reinforcement
  • Behavior management
  • Group and individual instruction
  • Classroom organization
  • Verbal and written communication
  • Lesson plan implementation
  • Lesson planning
  • Group instruction
  • Complex Problem-solving
  • Activity planning
  • Behavior modeling
  • Lesson implementation
  • Parent-teacher communication
  • Safety awareness
  • Disciplinary procedures
  • Elementary education
  • Multi-subject instruction
  • Student records management
  • Parent communication
  • Activity management
  • Records management
  • Compliance
  • Test proctoring
  • Assessment administration
  • Organizational growth
  • Creative problem solving
  • Health and safety
  • Results-focused
  • Smartboard technology
  • Organization and planning
  • Multitasking and organization
  • Teamwork and collaboration
  • Relationship building
  • Attention to detail
  • Excellent communication
  • Decision-making
  • Classroom and activity supervision
  • Time management
  • Enforcing classroom rules
  • Multitasking
  • Documentation and reporting
  • Active listening

Timeline

Premier Substitute Teacher Moore Elementary

Edustaff
08.2023 - Current

Personal Shopper

Maplebear Inc.
11.2020 - 08.2023

Bartender

Clio Bowling Arcade
09.2010 - 11.2020

Delivery Driver

The Herald
05.2004 - 03.2011

Bachelor of Science - Business Administration And Management

Southern New Hampshire University

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