Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Christina Toppino

Wellington,FL

Summary

Dynamic Sales Associate with a proven track record at Fendi, excelling in customer service and teamwork. Recognized for enhancing store presentation and achieving sales targets through effective problem-solving and time management. Committed to delivering exceptional experiences while ensuring compliance with company standards.

Overview

14
14
years of professional experience

Work History

Sales Associate

Abercrombie & Fitch
06.2015 - 06.2017

Sales Associate

Fendi
01.2006 - 01.2013
  • Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
  • Assisted in maintaining store presentation standards through effective visual merchandising techniques.
  • Collaborated with team members to achieve sales goals and improve product knowledge.
  • Processed transactions accurately while ensuring compliance with company policies and procedures.

Sales Associate

Donna Karan
01.2003 - 06.2006
  • Managed inventory levels effectively, ensuring product availability and optimal stock presentation.
  • Executed visual merchandising strategies, aligning store displays with brand standards to attract customers.
  • Processed transactions accurately, maintaining compliance with cash handling policies and procedures.
  • Collaborated with management to identify sales opportunities, contributing to overall revenue growth initiatives.
  • Analyzed customer feedback, implementing improvements to enhance satisfaction and drive repeat business.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Initiated clienteling approach to build strong relationships with key customers, encouraging repeat business.
  • Developed comprehensive product knowledge, enabling effective upselling and cross-selling.

Education

GED - Art Education

Coral Gables High
Coral Gables, FL

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Excellent people skills
  • Goal oriented
  • Relationship building
  • Outgoing personality
  • Client service
  • Sales expertise
  • Product sales
  • Sales strategies
  • Professional demeanor
  • Meeting deadlines

Timeline

Sales Associate

Abercrombie & Fitch
06.2015 - 06.2017

Sales Associate

Fendi
01.2006 - 01.2013

Sales Associate

Donna Karan
01.2003 - 06.2006

GED - Art Education

Coral Gables High
Christina Toppino