CHRISTINA TORRENCE
Plano
Summary
Detail-oriented phlebotomist known for strong customer service and documentation accuracy. Experienced in training and mentoring peers, with a focus on improving patient comfort and procedural compliance.
Overview
8
8
years of professional experience
Work History
Phlebotomist
Medical City Of Plano
Plano
05.2023 - Current
- Collected blood samples using proper techniques and equipment to ensure accuracy.
- Communicated effectively with patients to alleviate anxiety during procedures.
- Provided excellent customer service while interacting with patients.
- Trained new phlebotomists on procedures and safety protocols to uphold standards.
- Maintained cleanliness and organization of work area and equipment for optimal efficiency.
- Adhered to HIPAA guidelines regarding patient privacy.
Mobile Phlebotomist
BioStat Laboratory
Addison
09.2021 - 05.2023
- Collected blood samples from patients in various locations.
- Maintained accurate patient records and documentation of procedures.
- Followed safety protocols to ensure a sterile environment during procedures.
- Managed inventory of supplies and equipment for mobile operations.
- Provided compassionate care to patients, ensuring their comfort throughout procedures.
- Labeled blood vials with critical information like time of collection, date and patient name.
Mobile Phlebotomist
LAB RAD
Tyler
01.2021 - 09.2021
- Performed venipuncture and capillary puncture procedures on patients of all ages in a mobile setting.
- Demonstrated excellent customer service skills when interacting with patients in order to ensure satisfaction with the service provided.
- Transported blood samples to designated laboratory or other medical facility for testing purposes.
Mobile Phlebotomist
Gamma HealthCare
Tyler
09.2018 - 11.2020
- Counseled patients to ease fears, explain procedures, and enhance cooperation during blood draws.
- Documented daily activities accurately in accordance with company policies and procedures.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Coordinated workflow based on stat, schedule, or outpatient needs.
Education
CMA CERTIFICATION -
Trinity Valley Community College
Athens, TX08-2015
High School Diploma -
Penn Foster Career School
Scranton, PA01-2014
Skills
- Venipuncture techniques
- Blood collection
- Patient identification
- Blood sample transportation
- Infection control
- Documentation accuracy
- Patient care coordination
- Training new staff
- Team collaboration
Closing Statement
I have many years of experience and have shown tons of loyalty to Medical City. It has always been my dream to move up and continue to provide excellent care for patients as well as my coworkers. Everyday I strive to become a better verson of myself, I look forward to being able to show you who I am and how hard I work.
Thank you.
Timeline
Phlebotomist
Medical City Of Plano
05.2023 - Current
Mobile Phlebotomist
BioStat Laboratory
09.2021 - 05.2023
Mobile Phlebotomist
LAB RAD
01.2021 - 09.2021
Mobile Phlebotomist
Gamma HealthCare
09.2018 - 11.2020
CMA CERTIFICATION -
Trinity Valley Community College
High School Diploma -
Penn Foster Career School