Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Christina Torres

Tracy,CA

Summary

High-achieving Business Development Representative bringing expertise in marketing, sales and operations. Consults with customers, builds strong relationships and increases sales numbers.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Business Development Consultant

Tracy Nissan
05.2023 - Current
  • Met with current clients to assess needs and develop improvement plans.
  • Led proposal development efforts, winning multiple high-value contracts for the company.
  • Arranged potential client contacts, cultivated relationships, and followed through all service needs.
  • Developed customized solutions for clients, resulting in enhanced customer satisfaction and retention.
  • Elevated client engagement levels through regular communication updates and strategically planned touchpoints.
  • Conducted market research and analyzed industry trends to inform business development strategies.
  • Planned marketing initiatives and leveraged referral networks to promote business development.
  • Negotiated contracts and closed sales with new and existing clients.
  • Leveraged CRM tools to effectively manage leads, ensuring timely follow-up and improved conversion rates.
  • Reviewed client concerns and recommended appropriate changes to supervisors.

Kindergarten Teacher

Boys & Girls Club
10.2022 - 04.2023
  • Built positive relationships with students and families for safe, trusted learning support.
  • Enhanced classroom management by establishing clear expectations, rules, and routines.
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Collaborated with colleagues to share resources, brainstorm ideas, and problem-solve challenges faced in the classroom environment.
  • Reported to parents and administration about student progress.
  • Evaluated student progress regularly through formative assessments to inform instructional decisions.
  • Exercised good classroom management focused on positive behavior support by clearly articulating fair and consistent expectations along with appropriate natural consequences.
  • Served as a mentor for new teachers, providing guidance on lesson planning, classroom management, and instructional strategies.
  • Identified characteristics, needs, abilities, and problems of each child through personal interaction and progress reports to optimize approaches.

Preschool Teacher

My Curious Monkey's Childcare
08.2022 - 10.2022
  • Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
  • Developed weekly lesson plans and activities to engage children and promote learning.
  • Maintained organized, fun and interactive classroom to help children feel safe.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.

Cashier

Panera Bread
10.2021 - 08.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Receptionist

Alicia Aho Taxes & More
03.2018 - 08.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.

Cashier

JCPenney
09.2016 - 01.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.

Arrangement Specialist

Edible Arrangements
01.2015 - 05.2016
  • Followed all company policies and procedures to deliver quality work.
  • Developed strong client relationships through consistent communication and attentive service.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Interpreted clients' needs and introduced services to fit specific requirements.
  • Enhanced team productivity by streamlining processes and implementing time-saving strategies.
  • Earned recognition as a top performer consistently exceeding targets throughout my tenure as a specialist in the field.

Education

High School Diploma -

Fred C. Beyer High School
Modesto, CA
05.2019

Skills

  • Competitive Analysis
  • Account development
  • CRM Management
  • Data Analytics
  • Leadership
  • Conflict Resolution
  • Positive Attitude
  • Fast Learner
  • Attentive
  • Excellent Communication
  • Customer Service
  • Lesson Planning
  • Data Entry
  • Telephone skills
  • Time Management
  • Work Ethic and Integrity
  • Patience and Empathy

Certification

  • First Aid/CPR Certified


Timeline

Business Development Consultant

Tracy Nissan
05.2023 - Current

Kindergarten Teacher

Boys & Girls Club
10.2022 - 04.2023

Preschool Teacher

My Curious Monkey's Childcare
08.2022 - 10.2022

Cashier

Panera Bread
10.2021 - 08.2022

Receptionist

Alicia Aho Taxes & More
03.2018 - 08.2021

Cashier

JCPenney
09.2016 - 01.2018

Arrangement Specialist

Edible Arrangements
01.2015 - 05.2016

High School Diploma -

Fred C. Beyer High School

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