Pablo Assor-Vasquez
Tourist Guide
Los Angeles,CA
Summary
- Hard Skills: Microsoft Office, Bluebeam, DAPTS, View LA GIS System, Energov (by Tyler Technologies)
- Soft Skills: emotional Intelligence, growth mindset, cultural awareness, patient, critical thinking
- Project Management
- Leadership
- Initiative/ Self-learning
- Excellent communication and interpersonal skills
- Liaising/Consulting
- Multitasking
- Compliance
- Strategic Planning/Process Improvement
- Documentation management
- Works well under pressure
- Workflow/Time management
Overview
18
18
years of professional experience
Work History
Building Permit Technician II
LA County Department Of Public Works
Arcadia, CA
08.2019 - 09.2021
- Managed employee training for all new recruits over a 24 month period and offered continuous advice, guidance, and mentorship on duties and best practices
- Managed, mentored and developed a team of six Building Permit Technicians
- Initiated and created SOP to execute issuing building, electrical, plumbing, sewer, mechanical, solar, pool, signage, grading, commercial and multi-family permits during 2020 pandemic
- Implemented and trained 8 to execute said SOP to streamline the switch from over-the-counter procedures to remote/online processes
- Trained and provided tech support in real time to over 4,000 general public customers to adhere to SOP in creating accounts, identifying and selecting appropriate permits, and completing applications
- Ensured all requirements were met: validated insurance, owner identity, and ownership of property before calculating, receiving, and processing fees.
- Handled payments via cashier's checks, cash, credit card, debit card, personal checks, and bonds
- Issued permits, approved plans and job cards for inspection processes
- Liaised between customers and inspectors to revise/correct plans according to project direction during development and progression
- Continued all Building Permit Technician I duties
Building Permit Technician I
LA County Department Of Public Works,
Arcadia, CA
11.2016 - 08.2019
- Assisted the general public (architects, engineers, contractors, developers, and homeowners) by simplifying industry jargon into Laymen's terms concerning building permit requirements, zoning regulations, and other info for State, County and City laws and building codes compliance.
- Performed final reviews to ensure application completion; reviewed bonds, waivers, and processed affidavits identifying exceptions for unpermitted structures to maintain compliance
- Reviewed and interpreted portions of site, structural, architectural and solar plans for building or construction projects; clarified code information and requirements at public counter
- Issued permits using the Development and Permit Tracking System (DAPTS) and Energov, View LA(GIS)
- Coordinated routing, filing, and documenting of plans, permits and workers' compensation insurance certificates to appropriate sections or agencies
- Calculated charges for building permits using standardized fee tables and formulas
- Collected fees, and recorded and balanced daily cash, check, credit card, cashier's checks and bonds transactions
Senior Clerk
LA County Department Of Public Works
Alhambra, CA
03.2011 - 11.2015
- End-to-end project management for Facilities Management section of Operational Services Division at DPW Headquarters and select field yard facilities
- Purchasing: processed Purchase Orders for maintenance equipment, renovations, services, events, and labor; reviewed order data to verify transactions and shipping dates
- Received and ensured accuracy of incoming shipments, and dispatched delivery to proper departments
- Assisted in accomplishing goals of FACM division's Management Appraisal and Performance Plan by performing a comprehensive inventory of 20+ types of mechanical systems required to operate DPW HQ
Intermediate Clerk
LA County Department Of Public Works
Alhambra, CA
09.2007 - 11.2015
- Customer Service: responded to internal service calls for building maintenance issues
- Processed (MMS) work orders and dispatched to appropriate technicians for HQ (>3000 employees)
- End-to-End planning and coordinating schedules for large-scale events (e.g. trade shows, conferences, awards ceremonies, meetings) using EMS Lite
Education
Pasadena City College
Pasadena, CAHigh School Diploma -
Benjamin Franklin High School
Los Angeles05.2007
Languages
English
Spanish
Timeline
Building Permit Technician II
LA County Department Of Public Works
08.2019 - 09.2021
Building Permit Technician I
LA County Department Of Public Works,
11.2016 - 08.2019
Senior Clerk
LA County Department Of Public Works
03.2011 - 11.2015
Intermediate Clerk
LA County Department Of Public Works
09.2007 - 11.2015
Pasadena City College
High School Diploma -
Benjamin Franklin High School
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