Christina Turner
Greenville,SC
Summary
Dynamic culinary professional with extensive experience at THE LUNCHBOX, excelling in kitchen management and customer service. Proven track record in enhancing food quality and presentation, while fostering a positive team environment. Adept at implementing food safety protocols and mentoring staff, resulting in improved operational efficiency and customer satisfaction.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Sous Chef
THE LUNCHBOX
Simpsonville, SC
10.2022 - Current
- Oversaw daily store operations, ensuring adherence to company policies and procedures.
- Trained and mentored staff on customer service best practices and sales techniques.
- Managed inventory levels, coordinating restocking efforts to maintain optimal product availability.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across the restaurant.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
- Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
Executive Assistant
Dolan Enterprise's
Greenville, SC
01.2008 - 02.2022
- Coordinated executive schedules, ensuring efficient time management and prioritization of critical tasks.
- Assisted in project coordination, tracking timelines and deliverables to ensure alignment with strategic objectives.
- Mentored junior administrative staff, fostering professional development and enhancing team performance standards.
- Managed communications between executives and clients, facilitating seamless information flow and relationship building.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
Supervisor
Macys Department Store
Greenville, SC
10.2006 - 01.2008
- Oversaw daily store operations, ensuring adherence to company policies and procedures.
- Trained and mentored staff on customer service best practices and sales techniques.
- Managed inventory levels, coordinating restocking efforts to maintain optimal product availability.
- Implemented visual merchandising strategies to enhance product presentation and drive sales.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
- Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
Education
No Degree -
Greenville Texhnical College
Greenville, SCSkills
- Food safety and sanitation
- Customer service
- Knife skills
- Cooking techniques
- Food quality
- Kitchen management
- Food presentation
- Meal preparation
- Attention to detail
Certification
Trained Facilitator.
Timeline
Sous Chef
THE LUNCHBOX
10.2022 - Current
Executive Assistant
Dolan Enterprise's
01.2008 - 02.2022
Supervisor
Macys Department Store
10.2006 - 01.2008
No Degree -
Greenville Texhnical College