Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Reimbursement Specialist
United BioSource Corporation (UBC)
Philadelphia, PA
02.2022 - Current
Coded patient care records to provide accurate information for billing.
Researched rejections, investigating problems to appeal claims.
Reviewed uninsured accounts, verifying medical assistance application process, charity care application and drug replacement program availability.
Entered procedure codes, diagnosis codes, and patient information into billing software to facilitate invoicing and account management.
Reviewed and processed reimbursement requests in accordance with company policies and procedures.
Resolved discrepancies between provider documentation and insurance plan requirements.
Identified potential areas of cost savings through proactive analysis of billing practices.
Ensured compliance with applicable laws and regulations when processing reimbursement requests.
Verified that all necessary documents were included in each request before submitting it for payment.
Patient Account Representative
Change Healthcare
Atlanta, GA
01.2020 - 02.2022
Completed and submitted appeals for denied claims.
Contacted insurance providers to verify insurance information and obtain billing authorization.
Checked claims coding for accuracy with ICD-10 standards.
Performed insurance verification, pre-certification and pre-authorization on Medicaid portal.
Provided prompt and accurate services through knowledge of government regulations, health benefits and healthcare terminology.
Evaluated pending claims to identify and resolve problems blocking auto-adjudication.
Submitted claims to insurance companies.
Worked claims edits in the clearance house.
Follow-up on denied and rejected claims.
Reconciled clinical notes, patient forms and health information for compliance with HIPAA rules.
Maintained current working knowledge of CPT and ICD-10 coding principles, government regulation, protocols and third-party billing requirements.
Read through patient health data, histories, physician diagnoses and treatments to gain understanding for coding purposes.
Cashier
Shoppers World
Fayetteville, GA
08.2018 - 09.2019
Operated cash register or POS system to receive payment by cash, check and credit card.
Accepted cash and credit card payments, issued receipts and provided change.
Answered customer questions and provided store information.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education
High School Diploma -
Lovejoy High School
Hampton, GA
03.2020
Some College (No Degree) -
Southern Crescent Technical College
Griffin, GA
Skills
Epic Systems
Data Entry
Government Portals
ICD-10 Coding
EMR Systems
Microsoft Excel
Knowledge of HMOs, Medicare, and Medi-Cal
Organizational Skills
Problem Resolution
Availity Portal
Timeline
Reimbursement Specialist
United BioSource Corporation (UBC)
02.2022 - Current
Patient Account Representative
Change Healthcare
01.2020 - 02.2022
Cashier
Shoppers World
08.2018 - 09.2019
High School Diploma -
Lovejoy High School
Some College (No Degree) -
Southern Crescent Technical College
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