Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Work Preference
Timeline
3f
Christina Valeri
Open To Work

Christina Valeri

Paralegal/ Administrative
Kenosha,WI

Summary

Legal professional with proven track record in providing comprehensive support to attorneys. Capable of managing complex legal documentation and ensuring case files are meticulously organized. Team-oriented and results-driven, always adapting to meet shifting priorities. Skilled in legal research and document preparation, valued for reliability and flexibility.

Overview

11
11
years of professional experience
8
8

Notary Public

Work History

Customer Service Representative II

USABlueBook
12.2021 - Current
  • Addresses and resolves customer issues, including issuing credit concessions, and conducts follow-up to meet service expectations.
  • Managed approximately 50 incoming calls, emails and web orders per day from customers.
  • Collaborated with team members to identify recurring issues, implementing solutions to improve service quality.
  • Led initiatives to enhance operational efficiencies within the customer service department, reducing response times.
  • Exceeded performance metrics consistently, earning recognition as a top performer within the team.

Office Operations Manager

WI Dept. Of Corrections - Probation & Parole
12.2019 - 01.2022
  • Streamlined office procedures to enhance operational efficiency and reduce processing times.
  • Coordinated inter-departmental communication to improve project collaboration and ensure alignment on objectives.
  • Developed training materials for new staff, enhancing onboarding processes and knowledge retention.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Maintained accurate records of office expenses, contributing to budget management and financial oversight.

Paralegal

Murphy Johnson & Trampe S.C.
07.2016 - 12.2019
  • Drafted and edited legal documents, ensuring compliance with court procedures.
  • Managed case files and maintained accurate records for attorney review.
  • Coordinated communication between clients, attorneys, and external parties efficiently.
  • Assisted in trial preparation by organizing exhibits and preparing witness lists.
  • Implemented process improvements that enhanced workflow efficiency within the legal team.
  • Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
  • Conducted comprehensive legal research to support case preparation and strategy development.

Paralegal

Law Offices of Mark S. Knutson
06.2014 - 08.2016
  • Managed case files and maintained document organization for efficient access and retrieval.
  • Conducted legal research to support litigation and ensure compliance with regulations.
  • Drafted legal documents, including pleadings and discovery requests, ensuring accuracy and adherence to deadlines.
  • Assisted attorneys in trial preparation by organizing exhibits and preparing witness lists.
  • Coordinated communication between clients, attorneys, and court personnel to streamline processes.
  • Edited and proofread legal documents to verify accuracy.
  • Facilitated timely and accurate billing by recording billable hours, expenses, and other relevant information in the firm''s billing system.
  • Conducted detailed client intakes and entered information into company database.

Education

Associate Degree - Legal Studies

Herzing University
Kenosha, WI
05.2013

Associate Degree - Business Administration

Gateway Technical College
Kenosha, WI
12.2011

Skills

  • Critical thinking

  • Relationship building

  • Computer proficiency

  • Conflict resolution

  • Proficient in MS office

  • Case management

  • Client communication

  • Legal research

  • Office administration

  • Administrative support

  • Attorney support

  • Prepare financials and expense statements

  • Draft Legal documents

  • Attention to detail

  • Complaint resolution

  • File and records management

  • Notary public

Certification

CNP - Certified Notary Public

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Work Preference

Work Type

Full Time

Location Preference

RemoteHybrid

Timeline

Customer Service Representative II

USABlueBook
12.2021 - Current

Office Operations Manager

WI Dept. Of Corrections - Probation & Parole
12.2019 - 01.2022

Paralegal

Murphy Johnson & Trampe S.C.
07.2016 - 12.2019

Paralegal

Law Offices of Mark S. Knutson
06.2014 - 08.2016

Associate Degree - Legal Studies

Herzing University

Associate Degree - Business Administration

Gateway Technical College

Similar Profiles

CREATE PROFILE