CHRISTINA VALLEJO
Topeka,KS
Summary
i am a dedicated, organized and methodical individual. I have good interpersonal skills, am an excellent team worker and am keen and very willing to learn and develop new skills. I am reliable and dependable and often seek new responsibilities within a wide range of employment areas.
Overview
17
17
years of professional experience
Work History
Collector
KANSAS DEPARTMENT OF LABOR
03.2023 - 01.2024
- Improved customer satisfaction by effectively resolving delinquent accounts through negotiation and payment plans.
- Streamlined debt collection processes for increased efficiency in the workplace.
- Reduced outstanding debts by implementing strategic collections tactics and maintaining open lines of communication with customers.
- Enhanced company reputation by professionally handling sensitive financial matters.
SECURITY OFFICER
Securitas Security Services USA
03.2022 - 02.2023
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
SECURITY OFFICER
SOUTHWEST PATROL
03.2019 - 06.2021
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
INBOUND STOWER
AMAZON
03.2018 - 06.2019
- Improved warehouse organization by accurately stowing inbound items in designated locations.
- Enhanced team efficiency through consistent communication and collaboration with fellow stowers and supervisors.
- Reduced item retrieval time by maintaining an organized and easily navigable storage system.
- Increased productivity with diligent work ethic, consistently meeting or exceeding daily stowing targets.
- Supported safety initiatives through strict adherence to company policies and procedures during the stowing process.
MANAGER
WINGSTOP RESTURANT
03.2017 - 09.2019
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Controlled costs to keep business operating within budget and increase profits.
- Increased team productivity by implementing streamlined processes and effective communication strategies.
SUPERVISOR
KFC
06.2007 - 06.2017
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Education
CRIMINAL JUSTICE DIPLOMA -
UEI COLLEGE
Ontario, CA12.2020
High School Diploma -
Northview
Covina, CA06.2007
Skills
- Collections Processing
- Customer Research
- CCTV Surveillance
- General Security
- Schedule Management
- Staff Supervision
- Order Picking
- Package Handling
- Warehouse Safety
- Loading and Unloading
- fluent in spanish
Timeline
Collector
KANSAS DEPARTMENT OF LABOR
03.2023 - 01.2024
SECURITY OFFICER
Securitas Security Services USA
03.2022 - 02.2023
SECURITY OFFICER
SOUTHWEST PATROL
03.2019 - 06.2021
INBOUND STOWER
AMAZON
03.2018 - 06.2019
MANAGER
WINGSTOP RESTURANT
03.2017 - 09.2019
SUPERVISOR
KFC
06.2007 - 06.2017
CRIMINAL JUSTICE DIPLOMA -
UEI COLLEGE
High School Diploma -
Northview
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