Christina Vanin
Imperial Beach,CA
Summary
Detail-oriented and dedicated healthcare professional with experience in administrative and non-clinical roles. Skilled in client coordination, healthcare administration, and patient-focused communication, I leverage my expertise to streamline operations, manage client needs, and maintain accurate records. With a strong commitment to enhancing patient experiences and supporting healthcare teams, I aim to contribute to the delivery of high-quality, efficient care while ensuring seamless virtual interactions and fostering a supportive healthcare environment.
Overview
4
4
years of professional experience
Work History
Care Coordinator
Newport Healthcare
Bonsall, CA
07.2022 - 09.2024
- Managed detailed client documentation to ensure accurate and confidential patient records, supporting seamless transitions of care between team members.
- Acted as a liaison between patients, families, and healthcare providers, addressing patient concerns and ensuring personalized care plans were followed.
- Collaborated with interdisciplinary healthcare teams to assess patient progress, providing updates and making treatment adjustments as necessary.
- Assisted in the development of individualized treatment plans that adhered to healthcare policies and compliance regulations, ensuring optimal care delivery.
- Ensured adherence to HIPAA regulations in all patient interactions and documentation, safeguarding patient privacy and confidentiality.
Client Service Coordinator
Andes Group
Anaheim, CA
01.2022 - 06.2022
- Educated clients on healthcare-related services and benefits, providing timely information to help them make informed decisions about their care.
- Managed multiple client accounts simultaneously, prioritizing tasks effectively to meet deadlines without compromising quality.
- Liaised between internal departments to expedite resolution of complex cases requiring input from multiple stakeholders.
- Created customer support strategies to increase customer retention.
Childcare Program Supervisor
Boys & Girls Club of Laguna Beach
, CA
08.2021 - 01.2022
- Supervised and trained a team of staff, ensuring adherence to safety guidelines and best practices in child care.
- Developed and implemented educational and recreational programs to promote the well-being and development of children, similar to therapeutic activities in healthcare environments.
- Maintained open communication with parents, providing regular updates on children's progress, and demonstrating strong interpersonal skills relevant to patient and family care.
- Ensured compliance with organizational policies and procedures, fostering a safe and supportive environment, much like maintaining healthcare protocols in clinical settings.
Patient Service Representative
Meridian
Laguna Hills, CA
12.2020 - 08.2021
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Handled customer service inquiries in person, via telephone and through email.
- Served as a reliable source of information for patients regarding appointment scheduling, insurance coverage inquiries, and general office policies.
- Facilitated communication between patients and various departments and staff.
Education
GED -
Utah State of Education
Logan, UT08-2020
Skills
- Data Entry & Documentation
- Compliance
- Policy adherence
- Scheduling management
- Patient assessment
- Treatment/Discharge planning
- Electronic Health Records (EHR) Management
- Claims processing
- Patient advocacy
Timeline
Care Coordinator
Newport Healthcare
07.2022 - 09.2024
Client Service Coordinator
Andes Group
01.2022 - 06.2022
Childcare Program Supervisor
Boys & Girls Club of Laguna Beach
08.2021 - 01.2022
Patient Service Representative
Meridian
12.2020 - 08.2021
GED -
Utah State of Education
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