Christina Vanlandingham
Southaven,MS
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Very hard-working and detail-oriented team player ready to help achieve company goals. Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Hairstylist
Uppercutz
03.2022 - Current
- Responsible for Taking care of Clients and meeting the needs of the Clients
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Created content strategies for social media to bring in more clients
- Organized sales area and work station to showcase products and boost sales.
- Distributed business cards outside of salon to generate new business.
- Used social media platforms to promote salon and services.
Hairstylist
Haircuts By The Square
08.2021 - 03.2022
- Responsible for Taking care of Clients and meeting the needs of the Clients
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Developed customized hair care plans for individual clients to address specific needs or concerns, leading to healthier hair overall.
- Processed payments, entering sales in register for prompt customer service.
- Organized sales area and work station to showcase products and boost sales.
- Answered phone calls and emails to schedule client appointments.
- Used social media platforms to promote salon and services.
Front Desk Receptionist
SkinBody Memphis
03.2020 - 08.2021
- Responsible for Answering Calls and Getting Appointments set up
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Developed strong working relationships with team members, fostering a positive work environment.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Contributed to increased online reviews by consistently providing stellar customer service experiences at the front desk reception area.
- Collected room deposits, fees, and payments.
Picker/Packer 1
Adecco/Nike
05.2019 - 03.2020
- Responsible for Straight pack, VAS, and Priority orders.
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Reduced shipping errors by thoroughly checking each item before packaging for shipment.
- Collaborated with team members to improve overall productivity and meet tight deadlines in a fast-paced environment.
- Demonstrated ability to multitask while maintaining attention to detail, resulting in more accurate order fulfillment rates over time.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
Hostess
AC's Steak House
08.2018 - 05.2019
- Responsible for making sure everything was organized and keeping the restaurant clean.
- Enhanced customer experiences by efficiently managing reservations and seating arrangements.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Collaborated with management to implement new strategies for improving restaurant efficiency and guest satisfaction.
- Supported restaurant marketing efforts through effective social media engagement and promotional event planning.
- Participated in regular team meetings to share ideas, discuss challenges, and strategize for continued success in providing top-notch customer experiences.
Hostess
The Grillehouse
07.2017 - 02.2018
- Responsible for taking reservations and seating customers and making sure everything was organized and neat.
- Enhanced customer experiences by efficiently managing reservations and seating arrangements.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Increased overall dining satisfaction by promptly addressing and resolving guest concerns or issues.
- Collaborated with management to implement new strategies for improving restaurant efficiency and guest satisfaction.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
Hostess
Steak by Melissa
10.2016 - 05.2017
- Responsible for seating customers and cleaning tables.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Enhanced customer experiences by efficiently managing reservations and seating arrangements.
- Maximized table turnover rates by monitoring dining room activity closely and anticipating when tables would become available for new parties.
- Implemented improvements in reservation system management resulting in fewer scheduling conflicts or overbookings during high-volume periods.
- Exhibited strong organizational skills by maintaining accurate records of guest preferences and feedback to help inform future improvements in service quality.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Provided adequate supply of place settings for tables and miscellaneous supplies for work stations to last throughout assigned shift.
- Answered phone calls to take orders, give information and document reservations.
Education
Associate of Science - Marketing
University of Memphis
Memphis, TN05.2023
Cosmetology License -
Delta Technical College
06.2021
High School Diploma -
Desoto Central High School
05.2018
Skills
- Hard-working
- Fast Learner
- Organized
- Pays Attention to Details
- Great Communication Skills
- Creative Thinking
- User-Generated Content
- Content Scheduling
- Audience Targeting
- Networking
- Makeovers
- Time management
Hobbies
-Social Media Videos that include making Makeup, Fashion or Product reviews on TikTok
-Modeling for Brands
-Traveling
-Sports
-Gym
Timeline
Hairstylist
Uppercutz
03.2022 - Current
Hairstylist
Haircuts By The Square
08.2021 - 03.2022
Front Desk Receptionist
SkinBody Memphis
03.2020 - 08.2021
Picker/Packer 1
Adecco/Nike
05.2019 - 03.2020
Hostess
AC's Steak House
08.2018 - 05.2019
Hostess
The Grillehouse
07.2017 - 02.2018
Hostess
Steak by Melissa
10.2016 - 05.2017
Associate of Science - Marketing
University of Memphis
Cosmetology License -
Delta Technical College
High School Diploma -
Desoto Central High School
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