Versatile healthcare professional with extensive experience across various roles, including a notable tenure at Memorial Hospital of Carbon County, Correctional Medical Services, and most recently at El Centro Family Health. Excelled in patient care as a Certified Nursing Assistant and streamlined operations in medical records management. Skilled in Electronic Health Records and known for exceptional organizational abilities, significantly enhancing patient satisfaction and operational efficiency.
Greeting customers and provided excellent customer service
Prepared alcoholic and non alcoholic beverages
Greeted and checked in patients, updated patient information in computer system
Verified insurance coverage and collected co-payments as required
Scheduled patient appointments, while verifying accuracy
Completed clerical duties to support providers and clinical staff
Submitted prior authorizations with supporting documentation to insurance and facilities
Answered multi-line phone system and directing callers appropriately
Processed incoming medical records
Responded to inquiries from patients, physicians and authorized facilities regarding medical records
Retrieved patient records in response to requests from authorized personnel
Entered data into electronic health records system
Updated patient records with new medical information
Worked directly with patients as they entered medical facility
Answered questions patients may have about procedures and appointments
Performed administrative and clerical tasks by admitting patients and organizing patient information for medical staff
Verified accuracy of medication orders and entered data into pharmacy system
Maintained inventory stock records, tracked expiration dates for all drugs and discarded expired items according to regulations
Checked incoming shipments against purchase orders to verify quantity and quality
Performed administrative and clerical duties
Monitoring stock levels of all medication
Adhered to all legal requirements relating to pharmacy practice
Maintained patient stability by checking vital signs and weight; and recording intake and output information
Provided patient comfort by utilizing resources and materials; transporting patients; answering call lights and requests; reporting observations to the nursing supervisor
Medical Office Experience
Appointment Scheduling
Paperwork Coordination
Insurance Verification
Prior Authorization Coordination
Electronic Health Records
Medical Terminology
Clerical Experience
Telephone Skills
Transcription Skills