Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Christina Volkle

Spring Hill

Summary

Talented Commercial Relationship Manager with proven track record of providing financial services to clients while managing complex loan transactions. Possesses deep understanding of credit analysis, loan origination and closing. Offers great time management and task prioritization skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Commercial Banking Relationship Manager

SunTrust Now Truist
05.2018 - Current
  • Strengthened client relationships by providing personalized financial solutions and expert advice.
  • Managed a commercial loan portfolio, ensuring clients loans are meeting regulatory guidelines
  • Contributed towards meeting annual revenue targets of the commercial banking department through consistent client acquisition and retention efforts.
  • Exceeded personal sales targets by building a robust pipeline of prospects and converting them into long-term clients.
  • Mentored junior relationship managers in commercial banking best practices, contributing to their professional development and success within the team.
  • Identified prospects, evaluated financial needs and developed new business opportunities through superior consultative and negotiation skills.
  • Analyzed needs of clients and prospects to recommend appropriate products or services.
  • Identified new business opportunities through proactive relationship building with bank partners and working my existing portfolio
  • Conducted regular portfolio reviews to identify trends and potential risks, proactively addressing issues as they arose.
  • Delivered exceptional customer service by resolving client inquiries promptly and accurately, earning a reputation for reliability among clientele.
  • Managed risk effectively by adhering to strict underwriting guidelines when evaluating potential borrowers'' creditworthiness.
  • Coached and mentored branch team to uncover sales opportunities among both current and potential business customers.
  • Maintained awareness of competitive products, practices and rates in market area.

Licensed Relationship Banker

Cadence Bank
02.2010 - 05.2019
  • Enhanced customer satisfaction by promptly addressing inquiries and providing tailored financial solutions.
  • Developed strong client relationships through consistent follow-ups and personalized banking advice.
  • Ensured regulatory compliance by accurately completing documentation and adhering to bank policies.
  • Boosted sales of investment products by conducting financial needs assessments and recommending suitable options.
  • Improved customer experience with thorough product knowledge and prompt issue resolution.
  • Conducted regular financial reviews for customers, ensuring optimal management of their portfolios.

Commercial Banking Relationship Manager

Candence Bank
01.2008 - 05.2019
  • Strengthened client relationships by providing personalized financial solutions and expert advice.
  • Identified new business opportunities through proactive market research and networking efforts.
  • Provided comprehensive financial analyses for clients, offering strategic recommendations for long-term growth.
  • Maintained compliance with all regulatory requirements, ensuring adherence to industry best practices throughout the lending process.
  • Delivered exceptional customer service by resolving client inquiries promptly and accurately, earning a reputation for reliability among clientele.

Education

High School Diploma -

Dover High School
Dover, OH
05.1999

Skills

  • Team Leadership
  • Portfolio Management
  • Strategic Planning
  • Decision Making
  • Cross-selling Products
  • Problem Solving
  • Cash Flow Forecasting
  • Client Retention
  • Deal Negotiation
  • Business Development
  • Time Management
  • Customer Service
  • Commercial Lending

Accomplishments

2011 LPL Financial Insurance Top Producer

2014 Cadence Bank Best Practices Council

2021 #1 Top Producer Truist

2022 #2 Top Producer Truist

Certification

Licensed 2-15 Life, Health and Annuities Agent (2010-2019)

Timeline

Commercial Banking Relationship Manager

SunTrust Now Truist
05.2018 - Current

Licensed Relationship Banker

Cadence Bank
02.2010 - 05.2019

Commercial Banking Relationship Manager

Candence Bank
01.2008 - 05.2019

High School Diploma -

Dover High School

Similar Profiles

CREATE PROFILE
Christina Volkle