Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Christina Walker

Christina Walker

West Valley City,UT

Summary

Resourceful Head Line Cook recognized for high productivity and efficiency in fast-paced kitchen environments. Excel in knife skills, inventory management, and menu development, ensuring smooth kitchen operations and quality meal preparation. Possess strong communication, teamwork, and leadership abilities, vital for coordinating with kitchen staff and meeting tight deadlines without compromising food quality or safety standards. Efficient and productive professional in the food service management field, skilled at completing tasks with speed and accuracy. Possess strong capabilities in inventory management, staff training, and customer service excellence. Excel in leadership, communication, and problem-solving, ensuring smooth operation of food service establishments. Motivated and efficient professional specializing in cleaning and maintenance. Customer satisfaction-oriented and knowledgeable of highly specialized cleaning operations. Flexible and accustomed to wide range of cleaning products and methods, including environmentally-friendly solvents and polishes.

Overview

20
20
years of professional experience

Work History

Head Line Cook

Fat Cats
Bluffdale, UT
04.2024 - 12.2024
  • Planned, prepared and cooked food items according to established recipes and standards.
  • Monitored inventory levels and placed orders for supplies as needed.
  • Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
  • Assisted in the development of new recipes, presentations, plating designs, garnishes and sauces.
  • Cleaned cooking and refrigeration equipment to sanitize and prevent food-borne illness.
  • Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
  • Supervised kitchen staff in the preparation of all menu items, ensuring freshness and quality of ingredients.
  • Analyzed customer feedback data to identify opportunities for improvement in food quality or service delivery processes.

Behavioral Health Technician

Odyssey Online
Salt Lake City, UT
01.2023 - 04.2024
  • Issued medications from clinic dispensary and kept records using specified procedures.
  • Led individual and group therapy supporting prescribed procedures.
  • Facilitated group therapy sessions with multiple patients.
  • Administered oral medications following physician's prescriptions and instructions.
  • Participated in weekly case management meetings to discuss individualized treatment plans for each client and patient.
  • Conducted one-on-one counseling sessions with patients and families.
  • Followed standard admissions procedures and documentation requirements for client intakes.
  • Completed patient reports daily and submitted to management for evaluation.
  • Maintained accurate and detailed records of patient care, condition, progress, and concerns.
  • Maintained client and employee areas in good working order and with adequate supplies.
  • Engaged in regular communication with medical personnel regarding any changes in patient status or condition.

Head Housekeeper

Delta Innovation
Delta, UT
11.2021 - 12.2022
  • Established procedures for handling lost and found items as well as guest security issues.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
  • Supplied extra towels and toiletries when requested to optimize guest comfort.
  • Organized supplies for use based on expected customer needs.
  • Communicated with maintenance team on damages to repair.
  • Communicated guest service scores to drive improvement and higher guest satisfaction.
  • Reported damage or theft of hotel property to management.
  • Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Analyzed customer feedback surveys to identify areas needing improvement within Housekeeping Department operations.
  • Sorted and counted linens and organized in storage areas.
  • Created schedules for housekeeping staff based on occupancy levels and special events.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Liaised with vendors to obtain best pricing for housekeeping supplies and guest toiletries.

General Manager

HB Boys
Salt Lake City, Utah
08.2013 - 11.2021
  • Supervised employees through planning, assignments, and direction.
  • Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.
  • Maintained relationships with vendors to obtain the best pricing on supplies and materials.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Trained employees on duties, policies and procedures.
  • Oversaw product development initiatives from concept through completion stages.
  • Ensured compliance with local health department regulations regarding food safety standards.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Tracked monthly sales to generate reports for business development planning.
  • Directed or coordinated financial or budget activities to fund operations and maximize investments.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.

Assistant Kitchen Manager

Buffalo Wild Wings
South Jordan, UT
02.2018 - 08.2020
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Worked with vendors to establish strong relationships and maintain proper inventory supplies.
  • Developed menus, recipes, and plate presentations that complied with company standards.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Oversaw meal preparation and monitored food handling to encourage safety.
  • Conducted daily pre-shift meetings to review menu changes, special requests, and upsell opportunities with waitstaff.
  • Monitored food cost percentages and labor costs to ensure budgetary goals were met.
  • Explained goals and expectations required of trainees.
  • Facilitated communication between front-of-house staff and back-of-house staff on a daily basis.
  • Utilized various preparation and cooking methods to create menu items in accordance with recipes.
  • Ensured compliance with all health and safety regulations in the kitchen area.
  • Delegated work to staff, setting priorities and goals.
  • Organized inventory and placed orders for food, equipment, and supplies to maintain appropriate stock levels.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.

Shift Leader

Wendys International
Harrisonburg, Virginia
10.2008 - 06.2013
  • Determined consumer needs to provide products and services appealing to larger market.
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Operated cash registers and balanced cash drawers to ensure accuracy in transactions.
  • Scheduled staff shifts, considering peak times and individual availability.
  • Handled escalated customer concerns and emergencies in absence of manager or supervisor.
  • Collaborated with management to set performance goals and evaluate progress.
  • Fostered a team-oriented environment to increase morale and productivity.
  • Performed basic maintenance tasks such as changing light bulbs or replacing broken equipment parts as needed.
  • Evaluated employee performance, delivering individualized feedback and praise.
  • Identified needs of customers promptly and efficiently.
  • Analyzed key performance indicators to identify effective strategies.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.

Cashier

Mcdonalds, PDI FOODS
Harrisonburg, Virginia
01.2005 - 10.2008
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Helped with purchases and signed customers up for rewards program.
  • Answered customers' questions and provided information on store procedures or policies.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Performed other duties as assigned by management.
  • Collected payments and provided accurate change.
  • Answered customer questions and provided store information.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Answered phone calls to assist customers with questions and orders.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Followed company security procedures for handling large sums of money.

Education

High School Diploma -

Broadway High
Broadway, VA
05-2008

Diploma of Completion - Restaurant Careers And Managment

Massanutten Technical Center
Dayton, VA
04-2008

Skills

  • Staff training
  • Food presentation
  • Recipe development
  • Sanitation procedures
  • Portion control
  • Special diets
  • Baking fundamentals
  • Recipe creation
  • Food safety
  • Food preparation
  • Food storage
  • Allergen awareness
  • Cost control
  • Culinary expertise
  • Sauce preparation
  • Ordering supplies
  • Kitchen operations management
  • Kitchen management
  • Food safety compliance
  • Inventory control
  • Cooking techniques
  • Sanitation standards
  • Health and safety compliance
  • Dusting furniture
  • Budget administration
  • Vacuuming and sweeping
  • Payroll administration
  • Strong leadership
  • Supply inventory management
  • Cleaning practices
  • Staff management
  • Customer service focus
  • Maintenance coordination
  • Staff training and development
  • Client relations
  • Quality assurance
  • Work inspection
  • Laundry expertise
  • Cleaning and sanitation
  • Performance improvements
  • Marketing and promotions
  • Scheduling and rostering
  • Sales growth
  • Creativity and innovation
  • Operations management
  • Hiring procedures
  • Department growth
  • Production records
  • Hiring standards
  • Facility maintenance
  • Purchasing
  • Special events planning
  • Service records
  • Health inspections
  • Customer service
  • Banquet operations
  • Beverage inventory
  • Staff supervision
  • Sales leadership
  • Table service
  • Menu pricing
  • Food safety management
  • Promotions planning
  • Employee retention

Affiliations

Im an active person who loves being outside in nature and being around other people, im also a mom of 5 kids who keep me on my toes 24/7 this is how I have become an expert at multi tasking and working at a fast pace. You will always see me giving back to the community or helping someone in need.

Timeline

Head Line Cook

Fat Cats
04.2024 - 12.2024

Behavioral Health Technician

Odyssey Online
01.2023 - 04.2024

Head Housekeeper

Delta Innovation
11.2021 - 12.2022

Assistant Kitchen Manager

Buffalo Wild Wings
02.2018 - 08.2020

General Manager

HB Boys
08.2013 - 11.2021

Shift Leader

Wendys International
10.2008 - 06.2013

Cashier

Mcdonalds, PDI FOODS
01.2005 - 10.2008

High School Diploma -

Broadway High

Diploma of Completion - Restaurant Careers And Managment

Massanutten Technical Center

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Christina Walker