PC Computer
CHRISTINA WARCUP
Territory Manager
San Diego,CA
Summary
Goal is to establish and maintain a highly profitable and well managed territory. Accomplish financial remuneration for myself and those around me. Team player who will encourage others to join together and be proud of our accomplishments.
Motivated and accomplished in Sales and Management with excellent attention to detail and follow-through. Proficient in building relationships, negotiating and closing. Detail oriented, Congenial and Innovated self-starter. Demonstrated success in Aerospace, Sabic Resins, Mechanicals, Machine and Sign/Electrical shops.
Seasoned Territory Manager and exceptional sales professional. Decisive team leader and business manager with excellent attention to detail and persuasive communication, Offering 27 years of experience in sales.
Overview
17
17
years of professional experience
1
1
year of post-secondary education
2
2
Languages
Work History
Territory Manager
NGLANTZ
San Diego, California
05.2020 - Current
- Joined NGlantz to have increased opportunity selling a greater variety of products, including LEDs, Mechanicals and Plastics
- Ability to converse and negotiate in Spanish and English. Travelling and the ability to handle a large variety of Clients, from less than 10 employees to Boardroom situations.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Championed new product adoption by effectively communicating its unique selling points and benefits to clients, resulting in accelerated sales growth.
- Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
- Attended trade shows and industry events to promote company products and services.
- Negotiated contracts skillfully, securing long-term agreements with clients that contributed significantly to revenue growth.
- Implemented successful sales strategies to drive revenue growth and exceed quarterly quotas consistently.
- Conducted comprehensive market analysis to identify potential business opportunities, leading to a more focused sales approach.
- Researched competitor activity and used findings to develop sales growth strategies.
- Delivered customized solutions tailored to individual client needs, increasing overall customer satisfaction levels significantly.
- Expanded territory coverage by strategically identifying and targeting high-potential accounts.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
- Identified opportunities for upselling and cross-selling, resulting in increased average deal size.
- Demonstrated exceptional presentation skills during client meetings, showcasing product benefits and value propositions effectively.
- Managed a diverse portfolio of accounts within the territory, adeptly balancing resource allocation and prioritization to maximize overall business success.
- Implemented promotions and marketing campaigns to increase territory sales and brand awareness.
- Provided insightful feedback on market trends and competitor activities that informed strategic planning decisions at an organizational level.
- Worked with vendors and suppliers to support timely delivery of products and services.
- Negotiated favorable terms with suppliers, balancing cost-efficiency with quality to offer clients best value propositions.
- Implemented CRM system to better track client interactions and sales progress, enabling more timely and relevant follow-up actions.
- Expanded territory reach by identifying and securing new clients through strategic networking and relationship building.
- Addressed and resolved client issues swiftly, maintaining high levels of client satisfaction and minimizing churn.
- Strengthened client loyalty and retention by providing exceptional after-sales support and regular follow-ups to gather feedback and address concerns promptly.
- Facilitated cross-functional team collaboration to address complex client needs, coordinating with product development and customer service to deliver comprehensive solutions.
- Conducted comprehensive territory analyses to identify under-served areas and opportunities for expansion, leading to strategic realignment of sales efforts.
- Participated in trade shows and industry events to network and promote products.
- Collaborated with marketing to develop territory-specific promotional materials, ensuring messaging resonated with local market nuances.
- Improved product knowledge across team through organization of regular training sessions, resulting in more confident and effective sales presentations.
- Optimized distribution routes to enhance product availability and delivery efficiency, ensuring clients received orders in timely and cost-effective manner.
- Enhanced brand visibility in territory through organization of promotional events and participation in industry trade shows, attracting new business leads.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Managed accounts to retain existing relationships and grow share of business.
- Facilitated business by implementing practical networking techniques.
- Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
- Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
- Optimized sales pipeline management through diligent follow-ups on leads, resulting in higher conversion rates across the territory.
Territory Manager
POLYMERSHAPES
San Diego, CA
01.2016 - 04.2020
- Responsible for maintaining personal relationships with 300+ accounts in Southern California and Mexico
- Soliciting new accounts and increasing sales with smaller accounts
- Personal yearly sales goals are to increase all accounts by a minimum of 5%
- Demonstrate products at customer locations and answer questions about products and services
- Draft sales quotes and invoices for customers
- Maintain open availability for customer questions and concerns
- Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
- Identified opportunities for upselling and cross-selling, resulting in increased average deal size.
INSIDE SALES REPRESENTATIVE
POLYMERSHAPES
San Diego, California
05.2011 - 01.2016
- Answered telephone orders, quoting, and pricing
- Maintained and ordered inventory material, prepared cross-border paperwork, and doing out calls to prospective clients
- Handled 40% of purchasing, Accounts Receivable, and Cold-Calling
- Emphasized products based on personal analysis of customers' needs
- Used networking opportunities to create successful, on-going business relationships
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Exceeded monthly quotas consistently by employing persuasive sales techniques and leveraging in-depth product knowledge.
- Used CRM software to maintain detailed contact logs and account records.
- Answered customers' questions regarding products, prices, and availability.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Streamlined sales process efficiency by maintaining accurate records of client interactions in CRM systems, ensuring seamless followup.
OUTSIDE SALES REPRESENTATIVE
MEDIA ONE, USA
San Diego, California
05.2008 - 05.2011
- Responsible for large, sales territory from Lake Elsinore to Tijuana, MX selling Digital Media products, banners, vinyls, and inks
- Consistent cold-calling, scheduling appointments with clients
- Accounts receivable for past due accounts
- Reached yearly goals of sales increases up to 5%
- Conducted regular follow-ups with existing customers to maintain satisfaction levels and identify upsell opportunities.
- Developed in-depth knowledge of product features, benefits, and pricing strategies to effectively communicate value propositions to clients.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Exceeded monthly sales targets and quotas consistently.
Education
High School Diploma -
CASTLE PARK HIGH SCHOOL
San Diego, CA 01.1985 - 05.1986
Skills
Ability to work well under pressure
Meticulous in follow-up and record keeping
Territory Management
Product and Service Sales
Goals and performance
Business development and planning
Marketing expertise
Sales expertise
Lead prospecting
Product Promotion
CRM Software
Account Servicing
Systems and software expertise
Organizational Skills
Customer Service
Personalcomments
Currently have a dual citizenship, which allows me complete access to the various Maquiladoras. Expertise in Financial Transactions and Sales on both sides of the US/Mexico border. Currently doing business with several large clients based in Mexico., Experience in using many online computer systems, along with filing sales reports, entering orders and doing follow-up emails to clients., Actively involved in reaching personal and company sales goals. Often was top seller at companies., Understand the importance of planning and executing well-thought out sales calls. Effective sales trips can provide clients with excellent service and assures that all customers are being taken care of regularly. This also allows time for cold introductions and appointment setting.
Software
CRM Software applications
Microsoft Excel and Word
Badger Route Planning
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
Exceeded All Sales Goals
Timeline
Territory Manager
NGLANTZ
05.2020 - Current
Territory Manager
POLYMERSHAPES
01.2016 - 04.2020
INSIDE SALES REPRESENTATIVE
POLYMERSHAPES
05.2011 - 01.2016
OUTSIDE SALES REPRESENTATIVE
MEDIA ONE, USA
05.2008 - 05.2011
High School Diploma -
CASTLE PARK HIGH SCHOOL
01.1985 - 05.1986