CHRISTINA WARD
Homosassa,FL
Summary
Experienced, Enthusiastic Team-Leader with background working in fast-paced shipping environments moving merchandise of diverse sizes and types. Organized, dedicated and focused on going above and beyond requirements to contribute to team success. Inventory management and carrier relations. Focused on accurate recordkeeping and materials movement for reliability and speed.
Hardworking employee enthusiastic about learning Shipping & Receiving field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Delivery Driver
Spark / Walmart
04.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
Receiving Stock Loader
AutoZone Distribution Center
02.2023 - 04.2024
- Loaded and unloaded pallets quickly and safely, managing work load priorities.
- Operated heavy machinery such as forklifts, pallet jacks, and hand trucks to safely transport materials within the warehouse.
Receiving Associate
National Parts Depot
06.2022 - 02.2023
- Unloaded pallets and deliveries and organized products in warehouse.
- Maximized workspace functionality by efficiently utilizing available equipment such as pallet jacks, hand trucks, and forklifts during the receiving process.
MIG Welder & Assembler
Champion
10.2021 - 06.2022
- Measured parts to check compliance with design documents.
- Increased production efficiency by maintaining welding equipment and ensuring proper calibration.
Shipping and Receiving/Assembly
Bard Manufacturing Company
01.2015 - 08.2021
- Organized storage areas to optimize materials movements and minimize labor hours.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Self-motivated, with a strong sense of personal responsibility.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages. Conducted research to address shipping errors and packaging mistakes.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment. Handled day-to-day shipping and receiving overseeing more than 100 packages per day.
- Used established assembly instructions to complete jobs quickly, accurately and with zero errors.
- Assembled components with minimal supervision, exceeding expected project milestones.
Metal Stamping/Weld
Matsu Manufacturing
07.2012 - 01.2015
- Monitored and maintained weld robots and tips to promote efficiency, safety and quality in all areas of production.
- Verified quality of finished products against company standards, determined grades and identified defective items.
- Read blueprints, work orders and production schedules to determine product or job instructions or specifications.
- Loaded or fed workpieces into welding machines to join or bond components.
- Exceeded goals through effective task prioritization and great work ethic.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Plastic Injection Molding Machine Operator
PTC Enterprise INC.
09.2009 - 07.2012
- Observed manufacturer instructions when operating plastic molding and casting machines to optimize quality.
- Observed continuous operation of automatic machines to guarantee products met specifications and to detect jams or malfunctions, making adjustments as necessary.
- Applied quality control skills by inspecting cured products for defects, assigning grades and removing unacceptable items.
- Maintained excellent attendance record, consistently arriving to work on time.
Customer Service Representative
K Mart
05.2004 - 08.2006
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Bryan High School
06.2006
Associate of Arts - Cosmetology
Four County Career Center
06.2006
Skills
- Package labeling/Order Picking and Processing
- Materials Handling
- Warehouse operations
- Forklift Operation
- Production Monitoring
- Customer service
Personal Information
Certification
Electric & Gas Forklift Driving
Timeline
Delivery Driver
Spark / Walmart
04.2024 - Current
Receiving Stock Loader
AutoZone Distribution Center
02.2023 - 04.2024
Receiving Associate
National Parts Depot
06.2022 - 02.2023
MIG Welder & Assembler
Champion
10.2021 - 06.2022
Shipping and Receiving/Assembly
Bard Manufacturing Company
01.2015 - 08.2021
Metal Stamping/Weld
Matsu Manufacturing
07.2012 - 01.2015
Plastic Injection Molding Machine Operator
PTC Enterprise INC.
09.2009 - 07.2012
Customer Service Representative
K Mart
05.2004 - 08.2006
Associate of Arts - Cosmetology
Four County Career Center
High School Diploma -
Bryan High School
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