Christina Watson
Moreno Valley,CA
Summary
Driven professional with experience at County of Riverside DPSS, adept in caseload management and medical billing software. Excelled in enhancing resident wellbeing and streamlining billing processes, significantly reducing claim denials. Skilled in customer service and problem-solving, committed to delivering results and improving patient satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Social Services Assistant
County of Riverside DPSS
03.2024 - Current
- Enhanced residents'' wellbeing by providing compassionate and attentive care in a group home setting.
- Maintained a safe, clean, and organized environment for group home residents by performing housekeeping tasks.
- Offered emotional support to residents during difficult moments, helping them cope with challenges in a healthy manner.
- Contributed to effective team communication by participating in staff meetings and sharing relevant information about resident needs or updates within the facility.
- Assisted clients in developing and setting realistic goals to promote positive change.
Medical Biller
Choice Healthcare Associates
04.2022 - 04.2023
- Verified insurance of patients to determine eligibility.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
- Filed and updated patient information and medical records.
- Reduced claim denials by meticulously reviewing patient insurance information and coding practices.
- Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
- Delivered timely and accurate charge submissions.
- Improved patient satisfaction levels with clear explanations of their financial responsibilities and available payment options.
Education
High School Diploma -
Tustin High School
Tustin, CA07.1998
Medical Assistant -
Summit Career College
05.2008
Medical Administration -
Platt College-Ontario
Ontario, CA04.2014
Medical Billing And Coding -
American Career College
Ontario, CA07.2016
Skills
- Caseload Management
- Customer Service
- Time Management
- Problem-Solving
- Medical Billing Software Familiarity
- Billing Processing
- Medical Terminology
- Patience and understanding
Certification
- CPR Certified
- Medical Assistant
- Narcan Trained
- Active Shooter Trained
- Crisis Intervention and De-escalation Trained
Timeline
Social Services Assistant
County of Riverside DPSS
03.2024 - Current
Medical Biller
Choice Healthcare Associates
04.2022 - 04.2023
High School Diploma -
Tustin High School
Medical Assistant -
Summit Career College
Medical Administration -
Platt College-Ontario
Medical Billing And Coding -
American Career College
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