CHRISTINA WATSON
Summary
Highly skilled Medical Assistant with a strong record of high productivity and efficiency. Skilled in patient care coordination, medical billing, and clinical procedures, I excel in communication and teamwork to enhance the patient experience. Proficient in electronic health records management and adept at multitasking to optimize patient flow. My clinical expertise and adaptability in fast-paced environments drive my commitment to compassionate care and operational efficiency.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Sr. Medical Assistant
Pearl Primary Care
Norcross, GA
02.2022 - 11.2023
- Conducted patient assessments (vital signs, medical histories) and prepared patients for exams, including telehealth consultations.
- Assisted physicians during exams, treatments, and minor surgeries; administered injections and immunizations.
- Performed lab tests (blood draws, urine collections) and managed specimen collection and labeling.
- Reviewed and updated electronic health records (EHR) for accuracy and integrated outside records.
- Scheduled and managed in-person and virtual appointments, coordinating referrals to specialists.
- Monitored medication refills, processed prescription requests, and coordinated with pharmacies.
- Provided patient education on preventive care, medications, and treatment instructions through various communication channels.
- Responded to patient inquiries and relayed messages between patients and physicians regarding results and care plans.
- Managed administrative tasks (filing, insurance verification, payments) while ensuring HIPAA compliance.
- Participated in quality assurance activities and organized documentation to enhance clinic productivity.
- Documented patient visits, handled callbacks, and maintained secure management of patient records.
- Assisted with general office duties, processed orders for medical supplies, and supported telehealth platform setups.
Medical Administrative Tech
Rocky Mountain Health Care
Colorado Springs
01.2016 - 01.2017
- Managed and responded to all incoming faxes in a timely manner
- Efficiently organized and imported all medical records
- Acquired and forwarded healthcare records swiftly.
- Verified accuracy of medical codes on claims prior to submission.
- Entered patient demographic information into the Electronic Health Records system.
- Performed data entry tasks including transcribing dictation of medical reports into electronic health records system.
- Assisted with coding medical records using ICD-10 coding standards.
- Scanned documents into EHR systems according to established protocols.
- Retrieved lab results from outside laboratories and entered them into EHR systems.
Medical Assistant
Startek Health
Colorado Springs
01.2014 - 01.2015
- Attended to page alerts of doctors promptly
- Facilitated efficient and effective movement of triage patients to assigned departments
- Conducted daily verifications to ensure correctness of staff and facility schedules
- Managed comprehensive logbooks to keep track of all incoming and outgoing materials.
Medical Assistant
Brooklyn Hospital Family Practice
Brooklyn, New York
01.2012 - 01.2013
- Performed Phlebotomy for lab test, EKG and Vital signs
- Answered all phone calls and scheduled appointments
- Cleaned and restocked supplies in all rooms
- Maintained all incoming and outgoings logs.
Secretary
Prep for Success
Brooklyn, New York
01.2008 - 01.2009
- Maintained files
- Handled incoming & outgoing calls
- Interacted with vendors & clients
- Prepared Invoices and office documents.
Education
Diploma - Medical Assistant Program
Allen School
Brooklyn, New YorkAssociate of Applied Science - Medical Assisting
Kingsborough Community College
Brooklyn, New YorkGeneral Diploma -
Medgar Evers Middle College Prep.
Brooklyn, New YorkSkills
- Front Office Duties
- EKG/ ECG
- Laboratory Procedure
- Urinalysis
- Specimen Collection
- Clinical Procedure
- Snellen Test
- Sterilization & Autoclaving
- Phlebotomy
- Appointment Scheduling
- Basic Lab Tests
- Hematology
- Vital Signs
- Patient Examination
- Pharmacology & Injection
- HIPAA Regulations
- Medical terminology proficiency
- Patient Scheduling
- Electronic Health Records Management
- Insurance Verification
- Payment Collection
- HIPAA Compliance
- Medical Billing
- Data Entry
Skillsandlanguages
- Well versed in MS office that includes MS word, MS excel, Power Point, Outlook, Greenway
- Well versed in the internet operation
Certification
- CMA
- CPR
- CEHRS
- PCT
Timeline
Sr. Medical Assistant
Pearl Primary Care
02.2022 - 11.2023
Medical Administrative Tech
Rocky Mountain Health Care
01.2016 - 01.2017
Medical Assistant
Startek Health
01.2014 - 01.2015
Medical Assistant
Brooklyn Hospital Family Practice
01.2012 - 01.2013
Secretary
Prep for Success
01.2008 - 01.2009
Diploma - Medical Assistant Program
Allen School
Associate of Applied Science - Medical Assisting
Kingsborough Community College
General Diploma -
Medgar Evers Middle College Prep.
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