Christina Weeks
Houston
Summary
Dynamic professional with extensive experience in quality control and customer service, notably at Aqua Solutions. Proven ability to enhance workflow efficiency and maintain high safety standards. Skilled in sheet metal fabrication and active listening, consistently achieving production targets while fostering team collaboration and adaptability in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Chemical Packer
Aqua Solutions
Deer Park, TX
01.2026 - Current
- Packaged chemical products following safety protocols and quality standards.
- Operated packaging machinery efficiently to ensure timely production runs.
- Conducted routine inspections of packed products for defects and inconsistencies.
- Maintained cleanliness and organization of work area to promote safety compliance.
- Collaborated with team members to meet daily production targets effectively.
Steel Worker
JSW Steel
Baytown, TX
04.2024 - 11.2025
- Conducted quality inspections to ensure compliance with safety standards.
- Collaborated with team members to optimize production processes and reduce downtime.
- Trained new employees on safety practices and equipment operation procedures.
- Participated in cross-functional teams for large-scale projects, leveraging individual skills and expertise to achieve successful outcomes.
- Unloaded and positioned prefabricated steel and heavy equipment using hoisting equipment, such as cables, pulleys, or hooks.
Metal Fabricator
RealSTEEL
Deer Park, TX
07.2023 - 04.2024
- Fabricated metal components using precision tools and machinery to meet project specifications.
- Conducted quality control inspections to ensure adherence to safety standards and design requirements.
- Collaborated with team members to enhance workflow efficiency and minimize production delays.
- Assisted in training new fabricators on proper equipment operation and safety protocols.
- Implemented process improvements that reduced waste and increased overall productivity within the workshop.
- Performed routine maintenance on fabrication equipment, prolonging the life of machinery and preventing costly repairs or downtime.
Customer Service Representative
MET Plumbing
Katy, TX
01.2017 - 01.2018
- Resolved customer inquiries effectively through phone, email, and in-person communication.
- Processed service requests using CRM software to ensure timely resolution and customer satisfaction.
- Collaborated with team members to streamline workflow and enhance service delivery efficiency.
- Trained new staff on customer interaction protocols and company policies for improved consistency.
- Maintained accurate records of customer interactions to support follow-up actions and reporting needs.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
High School Diploma -
Lemont High School
Lemont, ILSkills
- Order picking
- Shipping and receiving
- Warehouse organization
- Labeling accuracy
- Quality control procedures
- Adaptability to change
- Sheet metal fabrication
- Customer service
- Active listening
- Critical thinking
- Data entry
Timeline
Chemical Packer
Aqua Solutions
01.2026 - Current
Steel Worker
JSW Steel
04.2024 - 11.2025
Metal Fabricator
RealSTEEL
07.2023 - 04.2024
Customer Service Representative
MET Plumbing
01.2017 - 01.2018
High School Diploma -
Lemont High School