Christina White
Willowick,Ohio
Overview
12
12
years of professional experience
Work History
Property Manager
LHU Management
Mayfield Heights, OH
08.2021 - 11.2023
- Maintained accurate records of 95% and above occupancy rate.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Collected monthly assessments, rental fees, delinquencies, deposits- keeping balance ledger every month
- Handled resident complaints and expedited maintenance requests.
- Conducted apartment tours for potential tenants and answered questions about property.
- Oversaw budgeting process for assigned properties.
- Explained policies and reviewed documentation to obtain signatures.
- Contacted and followed up with tenants on renewal notices.
- Prepared lease paperwork and obtained signatures and first payments from new residents.
- Coordinated maintenance and repair requests and contacted contractors for bid proposals.
- Worked with management team to oversee and monitor marketing strategy.
- Verified and processed invoices from vendors and contacted suppliers regarding billing errors.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
- Brainstormed and coordinated marketing campaigns and channels to drive awareness, traffic and conversion.
- Maintained the general ledger system to ensure accurate recording of all transactions.
- Worked closely with accounting during Month end and year-end audits to provide necessary documentation.
Brand Ambassador
Media Star Promotions
Cleveland Heights, OH
07.2020 - 03.2021
- Built relationships and personalized future client development opportunities by collecting customer data.
- Organized and carried out promotional events, set up and tore down event sites and interacted with customers.
- Promoted products using social media outlets Facebook and Instagram.
- Traveled to retail stores, conducted field recruiting and attended industry events to increase brand awareness.
Property Manager
J&S Management
Cleveland Heights, OH
07.2017 - 03.2020
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
- Promoted property to businesses in local area through marketing collateral, phone calls and email messages.
- Received rent payments and tracked transactions in accounting software.
- Analyzed quarterly sales statistics and prepared analyses for corporate management.
- Oversaw daily operations, maintenance and administration of various properties.
- Collected and maintained careful records of rental payments.
- Liaised between company and owners to address and remedy ongoing concerns.
- Oversaw projects through timely completion, including inquiry response, event coordination, and on-site support for feature film productions and events.
- Reviewed and verified invoices for accuracy and completeness.
- Processed vendor invoices in a timely manner.
- Reviewed and approved time cards, vacation requests, overtime hours, insurance deductions and other pay related items.
Assistant Property Manager
Luther House Senior Apartments
Mayfield Heights, OH
01.2012 - 03.2017
- Collected monthly assessments, rental fees, deposits and payments.
- Developed strong, professional relationships with residents by delivering exemplary service and engagement.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Explained policies and procedures to tenants and enforced rules.
- Conducted apartment tours for potential tenants and answered questions about property.
- Oversaw daily operations, maintenance and administration of various properties.
- Inspected properties regularly to identify deficiencies and schedule repairs.
Education
Associate of Arts - Business
Lakeland Community College
Willoughby, OHSummary
Property manager with over decade of experience in various property management roles. Looking to use my acquired experience and professional network to expand my organization's client base by bringing in new business and retaining existing clientele.
Timeline
Property Manager
LHU Management
08.2021 - 11.2023
Brand Ambassador
Media Star Promotions
07.2020 - 03.2021
Property Manager
J&S Management
07.2017 - 03.2020
Assistant Property Manager
Luther House Senior Apartments
01.2012 - 03.2017
Associate of Arts - Business
Lakeland Community College
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